What are the responsibilities and job description for the Client Service Representative/Receptionist position at Suveto?
Provide high quality customer service that meets or exceeds the expectations of our clients while supporting the doctors and support staff.
- Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
- Oversee the clinic flow.
- Manage and assist client in the euthanasia paperwork process.
- Discuss payment choices with clients.
- Process Daily Estimate Report (Out Window CSR).
- Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system.
- Maintain knowledge of extension numbers to reach employees throughout the network.
- Assist in emergency situations by expediting calls to triage staff members.
- May require mentoring or overseeing students from various educational programs.
- Perform other job duties as assigned.