What are the responsibilities and job description for the Logistics Specialist(Mandarin Speaker) position at Suunto?
Key responsibilities
1.3PL Warehouse Management
Oversee daily operations of US third-party (3PL) warehouses, including end-to-end management of inbound and outbound processing, ensuring inventory accuracy, and proficiently operating 2B and 2C orders in multiple systems (WMS, Yicang, OA).
Monitor key performance indicators (KPIs) related to order fulfillment, proactively identify shipment delays, and implement effective corrective actions to ensure timely delivery.
2.Logistics Exception Resolution
Lead troubleshooting for customs clearance issues, delivery exceptions, and regulatory compliance matters in the US and Canada, leveraging in-depth knowledge of local clearance and tariff policies.
Serve as a key cross-functional coordinator, acting as the primary communication bridge between China-based logistics and sales teams. Resolve urgent shipment issues efficiently and ensure the release of customs-held shipments.
Drive process improvement initiatives to optimize the import process from Finland (FI) and China (CN) to the US, as well as enhance local delivery efficiency within the US
Qualifications:
1.3-5 years of proven experience in international logistics, 3PL operations, or related fields.
2. In-depth familiarity with US local customs clearance policies and tariff
3.Fluent in both Mandarin (spoken and written) and English (native or near-native proficiency), enabling effective communication with cross-border teams.
4.Proficiency in Incoterms 2020 and HTS classification. Skilled in using office software (e.g., Microsoft Office Suite) and logistics management systems (WMS, Yicang, OA).
5.Willingness to work scheduled overtime (including WFH arrangements) to align with China time zones for cross-team collaboration.
6. Strong problem-solving abilities, proactive mindset, excellent communication and coordination skills, attention to detail, and the ability to work independently and as part of a cross-functional team.
What do we offer
With us, you get an excellent working environment with great colleagues in the heart
of sporting life. We strive to create a workplace characterised by our values – determi
ned to win while showing team spirit, fair play and innovation. At Suunto, we offer fl
exible working hours, paid health care and life insurance, 15 days of paid time off, an
d Suunto products at a discounted price.
If you believe there’s a match with your profile and this role, we are looking forward t
o receiving your application. Please check out the link to the open positions on our we
bsite and apply for the Territory you would like to work in.
Suunto Official Web: www.suunto.com
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Application Question(s):
- Do you have any experience in customs clearance? If yes, could you please share some relevant cases or projects you have handled?
- What is your expected salary range, and what is the earliest date you can start the job?
- Do you have a valid work permit? (Just a reminder that the company won’t provide any visa support.)
- Do you have Chinese language proficiency? Or, can you speak Chinese?
Work Location: In person
Salary : $50,000 - $70,000