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Operational Supervisor Functions
- Foster and support a safe working environment that prioritizes product quality above production
- Support transformation of the Value Stream or Business Unit to achieve goals
- Lead all personnel and processes through the Management for Daily Improvement process to develop daily plans, establish priorities of work, monitor results, resolve problems, and initiate changes to ensure daily goals are achieved
- Participate in improvement events and projects to enable transformational growth for the team and business
- Manage quality assurance through analyses, training, and corrective actions and countermeasure implementation
- Oversee inventory control for department – the right parts, at the right place, at the right time
- Oversee training new processes and orientation of new employees
- Oversee time and attendance for department including payroll and time-off requests
- Monitor personnel, resources, and equipment while implementing cost reductions opportunities to maximize flow
- Other projects or duties as needed
Personnel Management
- Coach, support, and mentor leadership and team members to achieve personal and organizational goals
- Organize, lead, and direct daily/weekly/monthly objectives and communicate them to employees
- Ensure all team members utilize and adhere to organization systems, policies, and procedures
- Provide employees required information and materials to effectively and efficiently complete their work
- Develop and share target dates and guide the team to achieve the schedule
- Select new-hires and make personnel assignments
- Evaluate employee performance on a regular basis to ensure production requirements are met
Organizational Representation
- Generate a safe clean work environment by directing and educating personnel on all equipment, procedures, and resources, maintaining compliance with established policies
- Develop and maintain effective working relationships with associates, peers, and all other team members
- Act and make decisions with Sutphen Core Values in mind (Innovation, Integrity, Teamwork, Respect, Quality, and Accountability)
- Initiate and sustain an environment of collaboration within and between all departments
- Support a positive work atmosphere through professional and effective communication with co-workers, customers, business partners and management
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- Bachelor’s degree or equivalent previous supervisory/management experience
- Experience in data gathering/analysis, identifying trends/gaps, building action plans, driving execution, and sustaining via routine management
- Experience with Six Sigma, Lean, or other Management Systems a plus
- Ability to facilitate projects amongst diverse teams and proven ability to gain results
- Leadership skills, comfort level with change, and the ability to lead change
- Advanced interpersonal skills and team orientation
- Technical and problem-solving skills
- Excellent oral and written communications skills
- PC Skills: Microsoft Office Package
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