What are the responsibilities and job description for the Seasonal Restaurant Host/Hostess position at Sushi Tokyo?
Job Overview
Join our vibrant team as a Seasonal Restaurant Host/Hostess, where your enthusiasm and warm hospitality set the tone for an exceptional dining experience. In this lively role, you will be the welcoming face of our restaurant, ensuring guests feel comfortable from the moment they arrive. Your energetic demeanor and excellent communication skills will help manage reservations, seat guests efficiently, and coordinate with team members to maintain a smooth flow of service. This position offers a dynamic environment perfect for individuals passionate about guest relations and hospitality, with the opportunity to develop valuable skills in customer service, food service operations, and restaurant management.
Responsibilities
- Greet guests with a friendly, energetic attitude and provide a positive first impression of the restaurant
- Manage reservations and waitlists using POS (Point of Sale) systems such as Aloha POS or Micros POS to optimize seating arrangements
- Escort guests to their tables, ensuring they are comfortable and informed about menu options or specials
- Answer incoming phone calls promptly with professional phone etiquette, assisting with reservations and inquiries
- Coordinate with servers and kitchen staff to ensure timely seating and efficient service flow
- Maintain cleanliness and organization of the host/hostess station and waiting area
- Handle guest concerns or special requests with professionalism, aiming to resolve issues promptly and courteously
- Support food safety standards by adhering to proper hygiene practices during guest interactions
Experience
- Previous host/hostess experience in a fast-paced restaurant or food service environment is preferred but not required
- Strong customer service skills with a focus on guest satisfaction and positive guest relations
- Excellent communication skills to interact effectively with guests, team members, and management
- Familiarity with POS systems such as Aloha POS or Micros POS; hotel or hospitality experience is a plus
- Knowledge of food safety protocols and restaurant operations is advantageous
- Ability to handle multiple tasks efficiently while maintaining a lively, energetic demeanor
- Experience in serving or hospitality roles that demonstrate organizational skills and attention to detail
Join us in creating memorable dining experiences by providing energetic, friendly, and professional guest service. This seasonal role is ideal for motivated individuals eager to grow within the hospitality industry while delivering exceptional guest experiences every day!
Pay: From $25.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $25