What are the responsibilities and job description for the General Manager position at SUSHI FUKU LLC?
Sushi Atarashi - General Manager
Full-time position: 47 – 53 hours/week required
APPLYTO SUSHI ATARASHI - TEAM MEMBER (120 OAKLAND AVE.)
Job Title: General Manager
Reports To: Regional Manager
Salary Range: $45,500 - $50,000
Travel Required: No
Who are we?
Atarashi is young, rapidly-expanding company seeking ambitious team-players to help our restaurants thrive! We strive to create a comfortable, inclusive, and safe work environment for all of our employees. Whether you’re a student seeking a part-time job or a food service professional looking to take your career in a new direction, we’ve got something for you. Our company is still small enough to foster the creation of real, personal connections among all employees, from Team Members to Managers and everyone in between. Though we only have a handful of restaurant locations right now, our future is bright – now is the time to join the Atarashi family!
The opportunities are endless at Atarashi. We put a big emphasis on the personal development of our employees and hope to be the solid foundation of their dynamic lives. We value internal growth; many employees that started as Team Members have now become integral parts of the company. We are also open-minded and receptive to the benefits of hiring individuals with external experience. No matter who you are, joining our team is the right decision for you!
Benefits:
Here at Atarashi, we know that our restaurant needs a happy and healthy crew in order to be successful – that's why we offer a variety of benefits to help take care of you! Some of these benefits include:
Free sushi! Employees are encouraged to help themselves to a free meal every shift.
Employee discount of 25% at Atarashi and Fuku Tea
Health insurance, 401(k) with company match, and sick-time offered
Flexible schedules with no late nights – we make our schedules to cater to each employee’s availability, allow for time-off requests in advance, and close at 9:00pm
Opportunity to improve culinary knowledge, develop management skills, and grow your career!
General Duties and Responsibilities:
Arrive on time and ready to work at the start of each shift.
Greet customers in a friendly manner and prepare food items in a timely fashion according to the menu and/or customer requests.
Maintain a clean and orderly work area; practice proper food handling, food safety, and sanitation standards to ServSafe requirements at all times.
Demonstrate a complete understanding of our menu, ingredients, and the process in which our food is prepared in order to communicate with and educate customers.
Ability to use the cash register to perform card and cash transactions to complete customer purchase.
Openly communicate with and assist other employees on various aspects of the job in order to maintain our teamwork-centered atmosphere.
Complete opening and closing duties in accordance with approved SOP.
Report any health and safety concerns or violations immediately to management.
Maintain a professional appearance and excellent grooming standards compliant with the Atarashi Dress Code.
Perform other related duties as delegated to by Regional Manager.
General Manager Duties and Responsibilities:
Work with the Assistant General Manager to oversee the day-to-day operations of the restaurant. This entails handling customer service issues, ensuring that SOPs are being followed by Team Members, problem-solving throughout the day, and delegating tasks to Team Members.
Work with Supervisors and Assistant General Manager to count products that we receive from our Central Kitchen and order accordingly.
Work with Assistant General Manager to ensure that daily restaurant practices are completed according to ServSafe standards. This includes cleaning, sanitizing, food preparation and handling, etc. “Servsafe Manager” certificate required or must be eligible to obtain shortly after hire.
Investigate and resolve food quality and customer service complaints.
Estimate food/beverage/supply costs and needs and order from vendors accordingly. Receive deliveries, put products away, and check that invoices match the actual products received.
Oversee all employee management such as hiring, interviewing, write-ups, and termination. Write semi-annual reviews for every team member and meet with each to discuss and review performance; oversee in-house promotions.
Assist the Assistant General Manager in establishing and controlling the weekly work schedule for the staff.
Perform weekly and biweekly payroll and labor calculations. Communicate with team members to keep track of missed clock-ins/clock-outs.
Perform weekly calculations to keep track of and analyze all fees associated with our delivery platforms (UberEATS, Grub Hub, Doordash, Postmates).
Analyze all financial transactions to identify and follow spending/earning trends in order to cut unnecessary costs and ensure expenditures stay within budget limitations.
Other duties may be shared with or delegated to by the Regional Manager.
Education/Experience:
We are looking for an applicant with strong leadership skills who is willing to learn. Some relevant experience in a management role required. One to three years of restaurant management experience preferred. Training will be provided to ALL new employees – we will mold our training process to your relevant needs depending on previous restaurant experience or the lack thereof.
Qualifications:
To perform this job successfully, an individual must come to work with a good attitude and open mind. They must be willing to work with Team Members, Supervisors, and Managers to create a productive, healthy, and teamwork-centered environment where we can successfully perform the duties required of us.
Language Ability: Must be able to effectively communicate with customers and coworkers in English. Must be able to read and interpret company SOPs.
Math Ability: Must be able to apply basic concepts such as fractions, percentages, ratios, and proportions to practical situations. Must be able to count cash to accurately complete cash transactions.
Reasoning Ability: Must be able to effectively problem-solve in a fast-paced environment.
Work Environment:
While performing the duties of this job, employees will work with sharp objects such as knives and box cutters on a daily basis. Willingness to learn safe knife-handling technique is a must. Employees will occasionally work near moving mechanical parts, toxic or caustic chemicals, and be exposed to inclement weather conditions.
The noise level in our work environment is usually loud and consists of a combination of customer conversation, employee communication, and music played over speakers.
Physical Demands:
Employees are regularly required to be on your feet for 5 hours; reach, grab, and carry items; taste or smell food products; and communicate with customers and other team members. Employees are occasionally required to climb, balance, kneel, or crouch. Employees must regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include depth perception and ability to adjust focus.
The physical demands described here represent what must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Salary : $45,500 - $50,000