Registration/Communication Clerk - NIGHT SHIFT

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13582336

Essential Functions:\

• Responsible for accurate and timely registration for all hospital
  
  

registrations including, but not limited to ER, out-patients,

in-patients, Clinic and Observation customers.\

• Responsible for knowledge of and obtaining all pre-certification
  
  

information prior to registration, from doctors offices and/or insurance

companies for both inpatient and outpatient registrations, per insurance

requirements.\

• Responsible for contributing to customer relations by providing
  
  

excellent customer service with immediate assistance to a prompt, easy

and friendly registration process, contributing positively to patient

satisfaction.\

• Scan documents to patient accounts under correct form name.\
• Responsible to be immediately available, as the first person in
  
  

contact with emergency patients as they arrive to the Emergency Room,

and to inquire about patient condition in order to provide appropriate

triage notification to Emergency personnel. Responsible for providing

very good customer service, contributing to increased patient

satisfaction.\

• Responsible for monitoring numerous alarm systems and take
  
  

appropriate actions according to policy and procedure.\

• Responsible for taking appropriate action during downtime of phone,
  
  

alarm and/or computer system.\

• Responsible for correctly paging physicians, CRNAs and emergent
  
  

pages. 9. Responsible for routing all incoming and outgoing calls to

appropriate extensions.\

• Responsible for customer dismissals, by verifying accurate dismissal
  
  

information, documenting according to department guidelines and

performing accurate dismissal in computer system.\

• Depending on shift, responsible for distributing Emergency
  
  

Department record to appropriate physician and provide information to

Accounting and Health Information, stuff statements and UB-92s

accurately, prepare daily census and any routine routing functions.\

• Displays enthusiasm, an interest in work and a willingness to expand
  
  

professional knowledge base.\

• Responsible for retaining and performing any routine changes in
  
  

Registration and Communication process, keeping abreast of any insurance

updates or requirements and attending seminars as requested.\

• Responsible for demonstrating knowledge of departmental
  
  

Responsibilities During Emergent Alarms, Knowledge And Whereabouts For

departmental manuals.\

• Performs other duties as assigned.\
  
  

Knowledge, Skills, And Abilities

Qualifications:\

Ability to read, spell, write clearly, calculate and type accurately.

Skills In Performing Excel And Word Functions. Communication And

computer skills. Phone Etiquette.\

Experience in working with the public, preferably in the medical

environment. Knowledge of office procedures.

Physical Demands:\

May require constant sitting. Requires occasional standing and walking.

Occasionally lifting and carrying up to 30 lbs. May require pushing and

pulling up to 30 lbs. Eye-hand coordination, and finger and manual

dexterity are required. Requires corrected hearing and vision to normal

range. Requires working under stressful conditions. Some exposure to

hazardous materials may exist. Requires occasional bending, twisting,

climbing, balancing, stooping, reaching overhead, grasping and kneeling.

Requires the ability to distinguish letters or symbols. Ability to use

office equipment such as computer terminals, typewriter, copier and fax

machine. Repetitive movements involved in typing and keyboard entry are

required.

Working Conditions:\

Various shifts, including weekends and holidays, and overtime may be

required.