What are the responsibilities and job description for the Account Manager - I position at Surya?
Surya Inc. is a leading, design-forward home furnishings company that serves a wide range of lifestyles across the globe. Our curated portfolio includes furniture, rugs, textiles, lighting, wall décor, and accessories, distributed worldwide through top retailers, interior designers, and e-commerce platforms.
The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold Bob Williams, Livabliss, and RST Brands. Recognized for sustained growth and innovation, Surya Inc. has been named to the Inc. 5000 list of America’s fastest-growing privately held companies ten times.
POSITION OVERVIEWWe are seeking a dynamic, results-driven Account Manager to support the continued growth of our three flagship home décor brands: Surya, Global Views, and Mitchell Gold Bob Williams.
This role is ideal for a relationship-focused sales professional who excels at understanding customer needs, uncovering opportunities, and delivering meaningful solutions. You will manage and grow a defined book of business, drive revenue, expand market presence, and strengthen long-term customer loyalty—particularly among key accounts.
KEY RESPONSIBILITIESBuild and deepen relationships within your assigned book of business by identifying and solving complex customer challenges
Drive sales across all product categories for Surya, Global Views, and Mitchell Gold Bob Williams
Meet daily outbound call targets and host quarterly customer webinars
Prospect, onboard, and develop new accounts across all three brands
Own the end-to-end process of revenue growth and customer retention, with a strong focus on key accounts
Accurately document all customer interactions and activities in Salesforce
Attend trade shows and markets to engage with new and existing customers
Bachelor’s degree required
Proven experience in Account Management or related sales roles
Exceptional customer service and interpersonal skills
Strong relationship-building, communication, and presentation abilities
Demonstrated success delivering client-focused solutions
Ability to meet and maintain role-specific KPIs
Passion for home décor, design, and lifestyle brands
Proficiency in Microsoft Office; Salesforce experience preferred
Willingness and ability to travel to quarterly markets
Full-time, in-office position (Monday–Friday)