What are the responsibilities and job description for the IT Helpdesk Specialist position at SURVICE Engineering Company?
Join Us in Making a Difference in the Lives of Those Defending Our Nation!
Why SURVICE?
Come join the SURVICE Engineering mission to protect, enhance, and enable those who defend the United States. Since 1981, we have supported the DoD community, as well as Homeland Security, advanced technologies, environmental, and commercial markets. Our employees have backgrounds in engineering, physics, mathematics, chemistry, computer science, acquisition, technical writing, training, and other technical and administrative fields. And many of our personnel have DoD and/or operational military experience. If you're looking for a challenging and rewarding career with a leading organization, come see what we can offer you!
Position
IT Helpdesk Specialist
- Location: Belcamp, MD
- Security Clearance: None - U.S. citizenship required
- Salary: $40,000 - $70,000 Depending on Experience and Education
- Travel: 0%
- Benefits: SURVICE Engineering offers a total rewards package to include competitive salaries, comprehensive insurance options, paid time off, 401k, profit sharing, flexible spending, tuition reimbursement.
Position Summary
SURVICE Engineering is currently seeking a IT Helpdesk Specialist to support our Corporate IT team. You will accelerate your career and become an integral team member within the defense community.
Primary Duties and Responsibilities
- Support the SURVICE IT Department handling support/helpdesk calls, handling support tickets.
Minimum Qualifications of IT Helpdesk Specialist
Entry Level - No experience required.
- Windows Desktops.
- Microsoft Office (Word/Excel/Outlook)
- Microsoft 365
- Helpdesk/Ticketing
- Microsoft SCCM/SCEM
SURVICE Engineering is a nationally recognized, single-source engineering service provider for Government and Industry organizations involved in all phases of the systems engineering process. Our employees are our most valuable asset, and they are proud to have supported the development, testing, analysis, and modeling and simulation (M&S) of many of the major U.S. air, land, and sea combat systems in the field today. They have also contributed their expertise to other vital national defense programs and technologies that involve survivability, cybersecurity, information technology/management, software engineering, unmanned aerial systems (UASs), and metrology/reverse engineering.
SURVICE Engineering is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. VEVRAA Federal Contractor
Salary : $40,000 - $70,000