Flex Unarmed Security Officer

**Part-Time CSO Flex/Float Position**

We are seeking a highly qualified candidate with a minimum of 3 years of experience in security services and customer service. The ideal applicant will possess outstanding verbal communication and report writing skills, along with the ability to excel under pressure.

Location
Mather VA Emergency Department

Days/Hours

Saturday: 2200 to 0600
Sunday: 2200 to 0600
Thursday: 1230 to 1830

Total hours: 22hrs a week

**Conditional requirements of employment **Must pass a medical and psychological test as well as a background check to secure employment.

**CSO Duties** As a Security Officer in the Veterans Affairs (VA) Emergency Department, you will play a crucial role in ensuring the safety and security of patients, staff, and visitors.

Your key responsibilities will include:

1. **Patrol and Surveillance:** - Conduct regular patrols of the emergency department and surrounding areas to identify any unusual or suspicious activities. - Perform routine checks of all entrances and exits to maintain security integrity.

2. **Access Control:** - Monitor and regulate access to the emergency department, ensuring only authorized personnel and visitors enter restricted areas. - Verify identification and maintain meticulous visitor logs as required.

3. **Emergency Response:** - Respond decisively to emergencies, including medical situations, disturbances, or security incidents. - Be thoroughly familiar with emergency procedures and protocols specific to the VA facility.

4. **Conflict Resolution:** - Effectively de-escalate potentially volatile situations involving patients, visitors, or staff. - Provide compassionate support and guidance to distressed individuals.

5. **Monitoring Behavior:** - Vigilantly observe and report any behaviors that may threaten safety, such as aggressive or erratic actions from patients or visitors. - Ensure compliance with all security policies and procedures throughout the emergency department.

6. **Incident Reporting:** - Accurately document incidents involving disturbances, injuries, or security breaches and prepare comprehensive reports as necessary. - Maintain precise records of daily activities and security-related events.

7. **Collaboration with Staff:** - Engage closely with healthcare professionals to support patient care while strictly upholding safety protocols. - Participate in training and drills with medical staff to ensure a coordinated response to various scenarios.

8. **Safety Inspections:** - Conduct thorough safety inspections of equipment and facilities to identify potential hazards or security vulnerabilities. - Proactively recommend enhancements to security measures and overall safety in the emergency department.

9. **Patient and Visitor Assistance:** - Provide exemplary assistance to patients and visitors by offering clear directions, information, and support in navigating the facility. - Address all inquiries and concerns regarding security matters with confidence.

10. **Crisis Management:** - Participate actively in crisis management planning and the implementation of effective interventions for incidents involving disruptive behavior or potential threats.

As a Security Officer at the Mather VA Emergency Department or McClellan Outpatient Clinic, you will be instrumental in creating a safe and secure environment for all who seek care. Your efforts will ensure both physical safety and a reassuring sense of security for patients, staff, and visitors alike.