Claims Assistant

POSITION

SurSafe Mutual Insurance Company (SurSafe) is seeking a qualified and experienced applicant to fill the position of Claims Assistant.

DUTIES

• Answer incoming department phone calls and disperse to adjusters.
• Set up incoming claims and make assignments to adjusters.
• Assist with departmental mail, e-mail, filing, scanning, preparing forms, letter writing and other general, clerical office duties.
• Field and direct internal and external customer inquiries.
• Provide clerical support to staff members and management.
• Assist with handling tow and glass claims.

QUALIFICATIONS

• High school diploma or GED required.
• One year of clerical or customer service experience in an insurance setting (or equivalent combination of education and experience).
• Excellent verbal and written communication skills.
• Superior organizational skills that allow ideal candidate to analyze data and timely make decisions.
• Ability to efficiently manage multiple priorities.
• Ability to utilize various computer software programs to include Microsoft Office programs, and other appropriate applications.

COMPANY DESCRIPTION

SurSafe, formerly known as BMI Company, Inc., has proudly served individuals, families, and businesses with trusted insurance protection since 1891. Our roots trace back to Billings, Missouri, where we began as Farmers Mutual Fire Insurance Company of Christian County MO, founded by a group of German-American farmers who recognized the importance of safeguarding their neighbors' property and livelihoods.

DEPARTMENT DESCRIPTION

Our Claims Department is responsible for adjusting claims for all lines of business from first notice of loss to conclusion. We have a strong focus on customer service and helping our clients through what can be difficult moments in their lives.

BENEFITS

We offer a comprehensive benefits package.

OTHER

A comprehensive background check will be conducted. The applicant should possess a clean driving record.

HOW TO APPLY

Please submit resume.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Preferred)

License/Certification:

• Certified Notary Public (Preferred)

Work Location: In person