Administrative Assistant

Administrative Assistant

Position Summary

We are seeking a dependable, detail-oriented Administrative Assistant to support daily office operations. Responsibilities include customer service, order entry, payment processing, shipping coordination, and maintaining organized records. The ideal candidate communicates clearly, stays organized, and manages multiple daily tasks effectively.

Responsibilities

• Answer incoming phone calls, assist callers, and direct calls appropriately.
• Provide front desk support and respond to customer inquiries.
• Accurately enter customer orders received by email or phone into company software.
• Process customer credit card payments according to company procedures.
• Organize and file invoices and accounts payable documents.
• Prepare and coordinate package shipments.
• Schedule freight shipments for customer deliveries.
• Generate weekly order tickets for customers with recurring deliveries.
• Manage customer orders received through online portals.
• Communicate with customers and internal staff regarding orders and shipping arrangements.
• Perform other related administrative duties as assigned.

Qualifications and Skills

• Strong customer service and verbal and written communication skills.
• Attention to detail in data entry, payment processing, and recordkeeping.
• Ability to organize tasks, prioritize responsibilities, and follow through on requests.
• Basic computer proficiency and the ability to learn new software.
• Ability to handle customer and payment information confidentially.
• Previous experience in office administration, customer service, order entry, or shipping coordination preferred.

Education

• Highschool diploma/GED required. Associate's degree preferred.

Pay: $15.00 - $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $15 - $17