What are the responsibilities and job description for the Key Account Manager position at Surreal Entertainment LLC?
About Surreal Entertainment
At Surreal Entertainment, we bring fandom to life with officially licensed collectibles and merchandise inspired by the world's biggest entertainment brands. We partner with leading licensors, major retailers, specialty stores, e-commerce sellers, and independent retailers across the U.S. and Europe.
We are looking for an experienced Key Account Manager to join our growing team. This role is ideal for a results-driven sales professional with experience managing key customer accounts, driving revenue growth, and building long-term business relationships.
Key Responsibilities
- Manage and grow an assigned portfolio of customer accounts.
- Build and maintain relationships with major retail accounts, including Five Below, Spencer Gifts, and other national retailers.
- Identify new business opportunities and expand existing accounts.
- Present and sell officially licensed merchandise across multiple retail channels.
- Prepare quotes, process orders, and coordinate with internal teams.
- Meet sales targets while providing outstanding customer service.
- Maintain CRM records and monitor account performance.
- Represent the company at domestic and international trade shows.
Qualifications
- 5 years of sales, account management, or business development experience.
- Experience managing large retail accounts is strongly preferred.
- Excellent communication, negotiation, and relationship-building skills.
- Experience in wholesale, consumer products, licensing, giftware, toys, or collectibles is a plus.
- Proficient in Microsoft Office and CRM software.
- Willingness to travel.
Education
- High school diploma or equivalent required.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
Benefits
- Competitive salary
- Career growth opportunities
- Opportunity to work with globally recognized entertainment brands.
- Travel opportunities to major industry trade shows.
- Company offers relocation assistance.
Why Join Us?
Join a fast-growing company where you'll work with iconic entertainment brands, exciting licensed products, and some of the largest retailers in the industry.
At Surreal Entertainment, fandom is our reality.
Job Types: Full-time, Commission
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Health insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
Work Location: In person
Salary : $70,000 - $80,000