What are the responsibilities and job description for the Senior Accounts Receivable Specialist position at Surplus Solutions?
This role owns the billing-to-cash cycle in a high-volume environment, managing customer billing, cash application, and discrepancy resolution while partnering closely with Sales and Customer Service. The ideal candidate has proven success in a fast-paced environment with a high degree of ownership and a track record of keeping cash applied cleanly and customer accounts current. This position is a key contributor to the monthly close process, with the opportunity to expand into a global role.
Key Responsibilities
- Manage customer billing, credit memos, and refunds
- Apply customer payments accurately and timely; research and resolve billing and payment discrepancies
- Partner with Sales and Customer Service to investigate and resolve customer billing issues timely
- Assist with customer collections as needed
- Review daily bank activity and match transactions within the system
- Research and clear unapplied cash and payment discrepancies
- Monitor integration dashboards, identify failed transactions, and resolve or escalate issues as needed
Qualifications
- Proven success in a high-volume accounts receivable role with a high degree of ownership
- NetSuite experience strongly preferred
- Salesforce experience preferred
- Strong cash application, reconciliation, and discrepancy-research skills
- Detail-oriented with the ability to work cross-functionally and independently