Community Liasion

General Summary: A nonexempt position that works under the direction of the Director of Business Development and COO to help promote and participate in ongoing organizational improvement initiatives by organizing marketing opportunities as well as building and strengthening community partnerships and referral bases.  

Essential Job Responsibilities:

1. Responsible for contacting and visiting referring providers to promote the organization and its providers.
2. Develops and maintains strong relationships with referring hospitals and providers. 
3. Submit ideas for marketing ideas geared toward enhancing and growing the organization and its reputation.
4. Support executives and providers in organizing various projects. 
5. Conduct market research that gathers consumer rating reports/opinions through social medial, internet search/informational sites, survey companies.    
6. Assist in the organizing of promotional events and campaigns and attend them to facilitate their success. 
7. Prepare promotional presentations.
8. Compose and post online content on the company’s website and social media accounts.
9. Assist in the development and implementation of short and long-range. 
10. Works closely with the Director of Business Development and COO to help ensure the annual quality and business goals are reached.
11. Creates monthly calendars for the clinic.
12. Protects corporate operations by keeping information confidential.
13. Maintains professionalism while working with patients, insurance carriers, customers, and employees.
14. Maintains work area in a neat and orderly manner.

1. Ensures compliance with HIPPA, patient privacy and all other applicable regulations and laws while interacting with patients and staff.
2. Perform such other duties as may be assigned to meet organizational objectives.

Education: Bachelor's degree in marketing preferred.  Work related experience will be taken into consideration with a lower level degree.

Experience: Business development management within medical practice management, preferred.

Performance Requirements:

Knowledge:

1. Knowledge of physician office practice, specific knowledge in orthopaedics preferred.
2. Knowledge of ancillary services, specific knowledge of MRI and PT preferred.   
3. Knowledge of how to operate a computer, phone, and advanced knowledge of Microsoft Office Products.

Skills:

1. Skill in basic computer knowledge.
2. Skilled in advanced data entry including grafts and charts.

Abilities:

1. Ability to read and communicate effectively in English
2. Ability to communicate effectively with patients, vendors, physicians and staff.

1. Ability to prepare spreadsheets and reports.
2. Ability to take initiative and exercises good judgment.
3. Maintains a role of responsibility, accountability, professionalism, and a high level of confidentiality at all times.

1. Demonstrates ability to work independently and complete assignments with limited supervision.
2. Ability to gather and analyze data and prepare accurate reports in a timely fashion.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a physician clinic with occasional evening or weekend work.

Mental/Physical Requirements: Walking or sitting six to eight hours per day, stooping, pushing, pulling and bending up to 25 lbs.

Position is located at 825 E. Robinson | Norman, OK 73071