Scheduler - ASC Surgery Scheduler

Surgery Scheduler – Ambulatory Surgery Center (ASC)

Position Summary:
The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures while ensuring accuracy, efficiency, and exceptional patient service. This role serves as a liaison between physicians, patients, clinical staff, and insurance providers to facilitate seamless scheduling and preparation for procedures within the Cypress Surgery Center.

Essential Duties and Responsibilities:

• Schedule and coordinate surgical procedures in accordance with physician availability, facility resources, and patient needs
• Communicate with patients regarding procedure dates, arrival times, pre-operative instructions, and required documentation
• Verify and collect demographic, insurance, and authorization information for scheduled procedures
• Obtain and track prior authorizations and referrals as required by insurance plans
• Coordinate with physician offices, anesthesia providers, and ASC departments to ensure scheduling accuracy
• Review physician orders and ensure all necessary documentation is complete before procedures
• Prepare and maintain accurate patient records within the electronic medical record (EMR) system
• Confirm scheduled procedures and communicate any changes promptly to patients and staff
• Maintain surgery schedules and optimize scheduling efficiency while minimizing conflicts
• Ensure compliance with HIPAA regulations and patient confidentiality standards
• Assist with administrative duties including answering phones, filing, scanning, and maintaining records
• Provide excellent customer service and support to patients and team members

Qualifications:

• High school diploma or equivalent required
• Minimum of 2 years of surgery scheduling, medical scheduling, or healthcare administrative experience preferred
• Experience in an Ambulatory Surgery Center (ASC), hospital, or physician practice preferred
• Knowledge of medical terminology, surgical procedures, and insurance verification processes
• Experience obtaining prior authorizations and referrals preferred
• Proficiency with EMR systems and Microsoft Office applications
• Strong organizational, communication, and multitasking skills
• Ability to maintain accuracy and attention to detail in a fast-paced environment

Physical Requirements:

• Ability to sit for extended periods while working at a computer
• Frequent use of phones and office equipment
• Occasional standing, walking, bending, and lifting up to 15–20 pounds

Skills & Competencies:

• Excellent interpersonal and communication skills
• Strong time management and prioritization abilities
• Detail-oriented with high accuracy standards
• Ability to work independently and collaboratively
• Problem-solving and critical thinking skills

This position plays a vital role in ensuring efficient surgical operations and a positive experience for patients and providers.

PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a
normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment
with much telephone work. 

This description is intended to provide only basic guidelines for meeting job
requirements. Responsibilities, knowledge, skills, abilities and working conditions may
change as needs evolve.