What are the responsibilities and job description for the Patient Services Representative (Part-Time) position at Surgery Partners Brand?
Fast paced ambulatory surgical center looking for an individual that is outgoing, energetic, hard-working and loves helping people. Medical office experience is preferred but not required. This is a full-time position with paid time off and a competitive insurance package.
You will be responsible for welcoming patients and families, physicians, and other visitors to the center.
GENERAL SUMMARY OF DUTIES:
- Schedule surgical procedures
- Enter insurance and patient demographics into the facility computer software
- Gather all documentation necessary for surgical procedures
- Create patient charts
- Insurance Verification
- Receive and direct incoming calls
- Distribute mail, messages, and assemble patient charts.
- This position will also work directly with the clinical staff members to properly understand length of procedure, surgical documentation and any special needs.
- Other duties include completing the daily payment log, bank deposit, and posting of payments collected and any other necessary duties.
REQUIREMENTS:
- High School Diploma, with 1-2 years experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems, programs
- Knowledge of medical terminology
- Must be able to multi – task
- Must be able to express compassion and kindness to patients calling and being seen in the office
- Must maintain a professional and upbeat attitude
- Skill in written and verbal communication and customer relations
- Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
- Requires sitting and standing associated with a normal office environment
- Normal busy office environment with much patient contact
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.