What are the responsibilities and job description for the Sales/Food and Beverage Assistant position at Surfside on the Lake?
The Sales/ Food and Beverage assistant Hybrid position is a newer position for the property. As the resort grows in popularity and grows its group sales, there is a new demand for an assistant to the Director of Sales/Food and Beverage. This is full-time seasonal role with the potential to become full time year round. The person best suited for the position is someone who is organized, can multitask and has an open schedule (including weekends, nights, and holidays). In addition, the best candidate will have hotel sales experience and the ability to deliver excellent customer service. Furthermore, the best candidate will have patience and can work under pressure well, especially during events such as weddings and meetings. This individual will assist help to supervise breakfast and cabana restaurants as well as doing sales related work(building BEO's, making phone calls, following up with potential clients, scheduling outings for groups, etc.)
Job Duties:
- Answer calls and respond to inquiries related to group sales
- Serve as a point of contact for clients and communicate by phone or email
- Work with the DOS of projects
- Attend and coordinate events such as weddings, meetings, etc.
- Prepares sales documents
- Collect rooming lists, food choices, etc.
- Help arrange and coordinate meetings with clients and potential clients
- Meet with clients and DOS
- Help send out mobile reviews to satisfied guests
- Assist with review responses
- Site tours
- Build social media posts and assist the DOS with communications and promotions
- Other duties as assigned by the DOS
- Help supervise Food and Beverage outlets
Requirements:
- Hotel Sales experience
- Hotel management experience
- Event planning experience
- Social media marketing experience
- Open availability (nights, weekdays, weekends, holidays, etc.)
- Must have exceptional verbal and written communication skills
Job Types: Full-time, Seasonal
Pay: $19.00 - $21.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel : 2 years (Preferred)
- Food and Beverage: 2 years (Preferred)
- Event planning: 2 years (Preferred)
Work Location: In person
Salary : $19 - $21