What are the responsibilities and job description for the Retail & tour Guide position at Surfing Goat Dairy LLC?
Surfing Goat Dairy, located in Upcountry Maui, is growing and looking for Retail Associates and tour guides to support its expanding Agritourism business. Purchased 2 years ago, the new ownership has made continuous improvements to the business, which was recently awarded "Top 10% of things to do world wide" by Trip Advisor.
Duties:
- Engage with customers to provide a positive experience
- Guide (training provided) casual farm tours for guests
- Demonstrate product knowledge and assist customers in making informed purchasing decisions with products including our farm tours & experiences
- Operate the Shopify sales and fair harbor reservations systems effectively and accurately
- Maintain a clean and organized store
- preparing cheese plates, limited food service tasks, and supporting and restocking of merchandise
Requirements:
- love the outdoors and animals
-Strong personal skills to provide exceptional customer service
- Experience in food service and tourism is preferred
- love and appreciation for animals
- Excellent customer service skills to address inquiries and resolve issues promptly
- responsible and reliable a must
Job Types: Full-time, Part-time
Pay: $ $20.00 per hour
Expected hours: 20 – 40 per week
Benefits: Health care plan available
Shifts are scheduled between 830am and 530pm Tuesday to Saturday.
Overview
We are seeking enthusiastic and personable Retail & Tour Guides to join our team. This dynamic role involves engaging visitors, providing informative tours, and delivering exceptional customer service. Ideal candidates will possess strong communication skills, a passion for teaching, and the ability to connect with diverse audiences. Multilingual or bilingual abilities are highly valued to enhance visitor experiences across different communities. This position offers an exciting opportunity to share knowledge, showcase leadership qualities, and contribute to memorable visitor experiences in a vibrant outdoor and animal friendly environment.
Pay: $ $20.00 per hour
Expected hours: 12.0 – 30.0 per week
Benefits:
- Health insurance
Work Location: In person
Salary : $20