What are the responsibilities and job description for the Inside Sales Representative position at SurfacePrep?
Description
We’re hiring an Inside Sales Representative for an entry-level role designed to support career growth within our sales organization. While 2–3 years of experience in sales or a related field is preferred, we’re primarily looking for someone who is eager to learn, contribute, and advance within our company.
In this role, you’ll be responsible for generating leads, supporting the sales process, closing new business, and helping achieve sales targets. You’ll conduct research to identify prospects and reach business targets through phone and email outreach. Additionally, you’ll collaborate with the marketing team, offering valuable input based on your interactions with potential clients and participating in the execution of marketing initiatives.
Job Responsibilities
- Warm-call prospects that are generated by external sources of lead.
- Develop sales opportunities by researching and identifying accounts.
- Identify decision makers within targeted leads to begin sales process.
- Penetrate all targeted accounts and generate sales from within client base.
- Collaborate with appropriate team members to determine necessary strategic sales approaches.
- Create and deliver qualified opportunities to other team members.
- Follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.
- Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
- Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell.
- Handle inbound, unsolicited prospect calls and convert into sales.
- Overcome objections of prospective customers.
- Emphasize product/service features and benefits, and quote prices.
- Enter new customer data and update changes to existing accounts in the corporate database.
- Attend periodic sales training where applicable.
Requirements
- University or college degree, or an acceptable combination of education and experience.
- Preferred two to three years of direct work experience in a sales or tele sales capacity.
- Demonstrated ability to convert prospects and close deals and achieve sales quotas.
- Experience in opportunity qualification, pre-call planning, call control, account development, and time management.
- Success in qualifying opportunities involving multiple key decision makers.
- Strong knowledge of sales principles, methods, practices, and techniques.
- Strong problem identification and objections resolution skills.
- Exceptional verbal communication and presentation skills.
- Excellent listening skills.
- Strong written communication skills.
- Self-motivated, high energy, engaging level of enthusiasm and strong work ethic.
- High degree of competency with Microsoft Office Suite of software as well as CRM familiarity.
- Ability to occasionally travel and attend sales events or exhibits.
- Ability to work individually and as part of a team.
Working Conditions
- Some travel may be required
- Ability to attend and conduct presentations
- Manual dexterity required to use desktop computer and peripherals.
- Overtime as required.
Benefits
- Medical, Dental, and Vision Insurance.
- 401(k) with company match.
- Paid Time Off
- Paid Holidays.
- Company Paid Life Insurance.
- Company Paid Short-Term Disability.
- Company Paid Long-Term Disability.
- Wellness Incentive.
About SurfacePrep
Delivering Results Beyond the Surface
Founded in 1956, SurfacePrep is North America’s leading provider of surface enhancement solutions, with over 60 facilities across the United States, Canada, and Europe. With decades of experience, we deliver reliable equipment, consumables, and technical expertise that help manufacturers enhance performance, efficiency, and finishing quality across their operations.
At SurfacePrep, we understand the importance of dependable and effective surface enhancement solutions. Our team partners with trusted manufacturers to provide comprehensive process improvements, hands-on technical support, and high-quality products across a wide range of applications — including coated and bonded abrasives, abrasive air and wheel blasting, mass finishing, paint and powder coating, additive manufacturing post-processing, and turnkey production services that help customers eliminate risk, protect uptime, and maintain consistent quality.
Our national footprint combines local expertise with a robust network of resources, ensuring consistency, responsiveness, and innovation for customers across aerospace, automotive, medical, defense, general manufacturing, and more.
By partnering with SurfacePrep, customers gain more than products — they gain a collaborative team committed to delivering results beyond the surface.