What are the responsibilities and job description for the Business Development Representative position at Surface Experts?
Benefits:
Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces, including bathtubs, cabinets, floors, appliances, countertops, furniture, elevator panels … you name it!
As our Business Development Representative, you'll be responsible for planning your day and calling on properties throughout the north side of Chicago and near-in suburbs. We’re looking for a motivated individual who enjoys connecting with people, building lasting partnerships, and educating customers about our one-of-a-kind repair services.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Paid time off
- Training & development
Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces, including bathtubs, cabinets, floors, appliances, countertops, furniture, elevator panels … you name it!
- By combining traditional trades with our own proprietary processes and products, we can provide long-lasting repairs that are pleasing to the eye and maintain the original materials.
- We can repair small damage rather than resurfacing or replacing, resulting in satisfied customers who keep calling us back. Our goal is a happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
- Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians typically need only a tablespoon or two of product, allowing them to carry everything in a small truck or car.
As our Business Development Representative, you'll be responsible for planning your day and calling on properties throughout the north side of Chicago and near-in suburbs. We’re looking for a motivated individual who enjoys connecting with people, building lasting partnerships, and educating customers about our one-of-a-kind repair services.
- Map your route, planning on :15 on-site visits throughout the north side of Chicago and near-in suburbs (e.g. Evanston, Skokie, Niles, Park Ridge) to schedule jobs for our technicians to repair
- Log notes/metrics in our software and coordinate with the Owner/Sales team
- Light admin and prep from your home, before daily driving to visit properties in various neighborhoods each day
- Weekly sales coaching, ongoing support, and regular reviews to track overall performance against sales goals
- Coachable — eager to learn, open to feedback, takes responsibility for results, and willing to run a proven sales playbook
- Curious — comfortable asking questions and seeks to serve customers by understanding them first
- Motivated — independent and driven person who isn't satisfied settling and strives to build and maintain strong client relationships
- Detail-Oriented — executes daily habits (routing, documenting metrics, sending follow-ups) that turn activity into revenue, consistently.
- Valid driver’s license, clean record, and reliable transportation (mileage and parking reimbursement provided)
- Based in or near Chicago, with daily travel around the north side and nearby suburbs (e.g. Evanston, Skokie, Niles, Park Ridge)
- Strong communication skills — bilingual (English/Spanish) a plus
- Compensation and Time Off
- Compensation: Base salary commission bonuses (avg annual earnings range at listed amount)
- Time Off: Paid holidays and 10 days of paid time off
- Stipends: Mileage reimbursement and phone stipend
- Schedule and Location
- Location: majority of time doing in-field sales; minimal remote admin work
- Work-Life Balance: Full-time during business hours (no nights or weekends)
- Manage Your Schedule: Midweek appointment? Scheduling autonomy means you can balance work commitments with personal appointments.
- Small Business, Big Support
- Local Business: Small business feel backed by the training, tools, and resources of a nationwide franchise.
- Tight-Knit Team: Small business owner is involved, available daily, and leads weekly team meetings (breakfast provided!)
- Technology: Quality leads provided in our software routing tool to help you succeed
- Sales Support: Access to a dedicated Support Center for admin assistance
- Coaching and Training: Sales training at Surface Experts HQ plus continual 1:1 coaching with our sales coaching team
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
Salary : $60,000 - $90,000