What are the responsibilities and job description for the Office Administrator position at Surface Experts of Central Tampa?
Benefits:
- Bonus based on performance
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
Do you get excited about growing with a new business? Do you value autonomy and yet thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life and in a business environment. At Surface Expects, we are the leading company in our industry for hard surface repairs.
We are seeking a qualified office Administration Manager to help us grow. This is a remote position that requires attention to detail and the ability to take ownership of your day-to-day responsibilities.
Responsibilities
· Work closely with the sales division, field technicians and support center.
· Manage calendar and schedule last-minute stops for field technicians.
· Manage business operations including invoicing, price adjustments, accounts receivable, expenses and compliance.
· Schedule repairs and service appointments with team members and clients.
· Answer phones and take detailed notes.
· Handle all files (electronic and paper)
· Send estimates and update accounts for the sales team.
· Track Add-Ons
· Ensure Repair Photos are uploaded to our software program.
· Join and actively participate in regularly scheduled meetings.
· Engage with customers and Surface Expects support center to manage expectations for delivery and follow-up.
· Maintain Customer Database
· Develop and maintain reports and tools.
· Maintain Company auto fleet for maintenance, repairs, insurance and more.
· Places a high importance on customer relations and service.
· Willing to consistently update job knowledge by participating in educational opportunities, publications, and maintaining personal networks.
Required Skills & Qualifications
· Excellent verbal and written communication.
· Computer and software savvy included Microsoft Office.
· Strong interpersonal skills working with clients and staff.
· Organizational skills and the ability to multi-task.
· Calm, professional demeanor with a can-do attitude.
· Attention to detail and pride of ownership.
· Previous experience required.
· High School Diploma or equivalent. An associate degree in business preferred.
- Certified Notary Public is a plus.
- Certified Notary Public is a plus.
Flexible work from home options available.
Salary : $42,500 - $50,000
