What are the responsibilities and job description for the Head Server position at Surf Trails?
**Job Overview**
We are seeking a dedicated and experienced Head Server to join our dynamic team in a high-energy restaurant environment. As the Head Server, you will be responsible for providing exceptional customer service, encouraging seamless cooperation of the staff, and maintaining a clean and organized dining space. This role is perfect for those who thrive in a fast-paced environment and are passionate about delivering a memorable dining experience.
**Hourly rate is a baseline before tips!**
**Responsibilities**
- Assist in managing the front of the house, ensuring a seamless dining experience for all guests.
- Supervise and coordinate the efforts of servers to ensure efficient service.
- Utilize Toast POS to manage orders, track inventory, and maintain a clean and organized dining space.
- Maintain a high level of customer service, ensuring that all guests have a positive dining experience.
- Ensure that all food safety and sanitation guidelines are followed, maintaining a clean and safe dining environment.
- Manage cash handling and balancing when necessary.
- Maintain a positive and professional attitude, setting a good example for other staff members.
- Provide ongoing training and support to other servers and staff members.
- Perform all duties in a safe and efficient manner, adhering to the restaurant's policies and procedures.
**Skills**
- Experience working in a high-energy restaurant environment.
- Strong customer service skills, with the ability to provide exceptional service in a fast-paced environment.
- Proficiency with Toaast POS and cash handling procedures.
- Knowledge of food safety and sanitation practices.
- Experience managing cash handling and balancing.
- Excellent time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Strong culinary skills and knowledge of the menu.
- Ability to work effectively in a team environment.
- Strong communication and organizational skills.
Job Type: Full-time
Pay: $7.25 - $9.25 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Customer service: 1 year (Required)
- Restaurant experience: 1 year (Required)
Ability to Commute:
- Wilmington, NC 28403 (Required)
Work Location: In person
Salary : $7 - $9