What are the responsibilities and job description for the Surety Bond Account Manager position at SuretyNow?
Surety Bond Account Manager
Compensations
- Total compensation $50,000 to $70,000 per year
Location
- Dallas Fort Worth metropolitan area hybrid role
- 4 days in office & WFH Wednesdays
Brief Overview
Come join the founding team of a Y Combinator backed insurtech startup to make a huge impact in a $10B market.
SuretyNow is an insurance technology company that specializes in providing surety bonds to small businesses. We’re backed by the Y Combinator and other insurtech partners. Since launching, we have become profitable and reached over $4M in annual run rate.
Applicant Notice: This position requires an active P&C license in at least one state in the US
Why SuretyNow?
- Our team has extensive experience in technology (Google) and management consulting (McKinsey). We are backed by the world’s most reputable startup accelerator Y-Combinator and we are already profitable.
- We’re taking on traditional surety agencies in a $10b low tech market. We believe we can win because we have built the best user experience supported by the most advanced technology
- We’re a 2.5 years old company looking to make our 7th hire. You’ll have a big role in shaping the direction and culture of our company. As the 7th hire, the upside potential is immense as you will grow with the company
Position Overview
As a Surety Account Manager, you will support and grow a book of surety business by helping contractors and business owners secure bid, performance, and license bonds. You’ll work directly with senior producers and underwriters to evaluate accounts, submit applications, and manage client relationships through the bonding process.
This role is ideal for someone with at least one year of insurance or surety experience who is eager to deepen their expertise in underwriting, client relations, and bond placement.
Key Responsibilities
- Convert inbound leads into sales by quickly responding via text, phone, or email to customers who have requested a quote on our website
- Communicate directly with inbound prospects to explain bonding requirements, terms, and next steps
- Gather bond application, financial statements, work-in-progress reports, and other underwriting information for bond underwriting
- Maintain customer's account information in Salesforce, documenting conversations in activity log, sending confirmations to customers, and adhering to all other automation procedures
- Perform clerical and administrative tasks related to bond / insurance servicing; e.g. sending bond forms / certificate of insurance to customers, indemnity form signature requests, submitting invoices / taking payment, and processing general bond rider / insurance endorsement requests
- Learn and apply underwriting guidelines to qualify accounts and identify growth opportunities
- Provide meaningful input to our product & engineering team to improve our product
Qualifications
- Integrity: Demonstrate the highest level of integrity and ethical standards in all client, carrier, and internal interactions.
- Licensed: At least 1 year of experience in commercial insurance or surety bonds. Having Property & Casualty insurance license is required for this role
- Ambitious: Achieving your goals often requires beyond the 40 hour work week, but you’re willing to do what it takes to excel. You don't watch the clock when you are working towards your goals.
- Resilient: Even on your worst day, you treat it like it's your best day. You don't let a difficult conversation with a customer bring you down. You can turn any problem into an opportunity.
- Communicative: Strong communication and relationship-building skills
Benefits
- Health insurance
- Dental insurance
News about SuretyNow
Y Combinator: https://www.ycombinator.com/companies/suretynow
Business Insider: https://markets.businessinsider.com/news/stocks/austin-based-suretynow-introduces-surety-bonding-solution-for-small-businesses-and-contractors-1032614607
Trustpilot: https://www.trustpilot.com/review/www.suretynow.com
Job Types: Full-time, Permanent
Base Pay: $49,336.29 - $59,415.75 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Preferred)
Work Location: Hybrid remote in Richardson, TX 75080
Salary : $49,336 - $59,416