What are the responsibilities and job description for the Hotel Housekeeping Supervisor position at SureStay Plus Hotel by Best Western?
About Us:
We are a well-established hotel committed to providing clean, welcoming, and well-maintained accommodations for our guests. We take pride in our attention to detail and high standards of cleanliness and guest satisfaction.
Job Summary:
We are seeking a Head Housekeeper / Housekeeping Supervisor with prior management experience to lead our housekeeping team. The ideal candidate will be a hands-on leader who sets the tone for quality, efficiency, and professionalism. You must be confident in making decisions independently, solving problems quickly, and fostering a positive team environment.
Responsibilities:
- Supervise, train, and schedule housekeeping staff
- Ensure cleanliness standards are consistently met across all rooms and common areas
- Perform inspections to ensure quality control
- Respond to guest requests and resolve issues promptly and professionally
- Manage inventory of cleaning supplies and linens
- Develop efficient cleaning routines and assign tasks to maximize productivity
- Handle performance evaluations and provide feedback or corrective action as needed
- Coordinate with maintenance and front desk teams as necessary
Qualifications:
- Proven experience in a housekeeping supervisory or management role (minimum 2 years preferred)
- Strong leadership skills with the ability to motivate a team
- Excellent problem-solving and decision-making abilities
- Attention to detail and commitment to quality
- Ability to work independently and under pressure
- Strong communication and organizational skills
- Flexible availability, including weekends and holidays as needed
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $19 - $20