Night Auditor (Front Desk Clerk)

Job Summary
We are seeking a dedicated and friendly Night Auditor/Front Desk Agent to join our hospitality team.

Duties

• Greet and welcome guests upon arrival with a warm and friendly demeanor.
• Manage check-in and check-out processes efficiently while ensuring guest satisfaction.
• Handle guest inquiries and provide information about hotel services, amenities, and local attractions.
• Maintain accurate records of guest information and reservations using hotel management software.
• Process payments and manage billing inquiries with attention to detail.
• Assist with night audit tasks as required, ensuring all financial transactions are correctly recorded.
• Respond promptly to guest requests and resolve any issues or complaints in a professional manner.
• Collaborate with housekeeping and maintenance staff to ensure rooms are ready for guests.
• Operate phone systems effectively to manage incoming calls and direct them appropriately.
• Prepare breakfast for our guests.

Requirements

• Previous experience in front desk operations or customer service within the hospitality industry is preferred.
• Strong communication skills; bilingual or multilingual abilities are a plus.
• Familiarity with hotel management software is advantageous but not mandatory; training will be provided.
• Excellent organizational skills with the ability to multitask in a busy environment.
• A positive attitude and a commitment to providing outstanding guest services.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Knowledge of hospitality management principles is desirable but not essential.

Join our team as a Front Desk Agent where you can make a difference in our guests' experiences while growing your career in the hospitality industry!

Job Type: Full-time

Pay: $10.00 - $12.00 per hour

Benefits:

• Employee discount

People with a criminal record are encouraged to apply

Application Question(s):

• Are you available to work Friday through Tuesday nights from Midnight-8:30am?
• Please list a former job or jobs that provided relevant experience to this position.

Ability to Commute:

• Ada, OK 74820 (Required)

Work Location: In person

Salary : $10 - $12