Microsoft Dynamics 365 Techno-Functional Lead

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Hi,

Urgent need,

Dynamics 365 Techno-Functional Lead

Hybrid model – 3 days from office.

Location – Seattle, WA

 6months, C2H

We are seeking a highly skilled and professional with strong functional expertise and solid technical understanding of the Microsoft Dynamics 365 ERP platform. The ideal candidate will play a key role in assessing an existing, heavily customized Dynamics 365 environment, identifying areas for optimization, and designing a strategic roadmap for modernization, automation, and platform scalability.

This individual will also provide advisory leadership, work closely with business and IT stakeholders, and support ongoing Business-as-Usual (BAU) operations under a managed support framework.

Job Title: Dynamics 365 Techno-Functional Lead

Experience: 12 years (minimum 8 years in Dynamics 365 Finance & Operations)

Roles & Responsibilities

Advisory & Assessment:

• Conduct end-to-end health check and functional assessment of existing highly customized Dynamics 365 ERP implementation.
• Evaluate system design, customizations, integrations, and performance against best practices.
• Identify process and system optimization opportunities, recommending solutions leveraging native D365 capabilities, Power Platform, and Azure ecosystem.
• Define modernization and automation roadmap aligned to business goals and technology strategy.

Solution Design & Optimization:

• Translate business needs into efficient D365 Finance & Operations configurations and process improvements.
• Recommend rationalization of custom code, data model optimization, and use of standard features.
• Design automation opportunities using Power Automate, Copilot, and AI-driven insights.
• Collaborate with architects and technical teams to ensure proposed changes are scalable, secure, and compliant.
• Suggest Application portfolio rationalization against Dynamics 365 Platform capabilities

Managed Support & Continuous Improvement:

• Serve as functional lead for day-to-day managed support operations, ensuring coordination with offshore AMS team for timely issue resolution and incident management.
• Drive continuous improvement initiatives across finance, supply chain, and operations modules.
• Support testing, deployment, and documentation for fixes and enhancements.
• Provide functional guidance to offshore/onshore support teams.

Stakeholder Management & Governance:

• Act as a trusted advisor to business and IT leadership for ERP strategy and roadmap decisions.
• Work closely with Microsoft and partner ecosystem for escalations and platform best practices.
• Ensure adherence to governance frameworks, release management, and change control processes.

Required Skills & Experience:

• 12 years of experience in Microsoft Dynamics ERP (AX / D365 F&O) with deep understanding of functional domains (Finance, Supply Chain, Projects, Manufacturing preferred).
• Strong techno-functional understanding of D365 architecture, data entities, workflows, and customization patterns.
• Experience in conducting ERP assessments and creating roadmap/optimization recommendations.
• Hands-on exposure to Power Platform (Power BI, Power Automate, Power Apps) and integration with Azure services.
• Strong grasp of automation, AI enablement, and process optimization on Microsoft stack.
• Proven experience supporting managed services / BAU operations for enterprise clients.
• Excellent stakeholder engagement, documentation, and presentation skills.
• Microsoft Dynamics certifications preferred.

Preferred Qualifications:

• Experience working with global organizations and complex multi-entity environments.
• Familiarity with Microsoft Fabric, Azure Data Platform, or Dataverse.
• Prior consulting or advisory experience in a partner ecosystem (Microsoft / Tier-1 consulting firm).

Soft Skills:

• Strategic mindset with strong analytical and problem-solving abilities.
• Excellent communication and executive presentation skills.
• Collaborative leadership with ability to guide both business and technical teams.
• High professional maturity, accountability, and client-facing confidence.

Thanks and Regards

Shaik Wazeed

Sureminds Solutions