Coffee Shop Assistant Manager - Bellevue

Position: Assistant Manager | Coffee & Community
Location: Greater Nashville Area

Job Overview: We are looking for a passionate and dedicated teammate to lead our team in delivering exceptional customer service and creating a welcoming environment. As a leader, you will be responsible for driving performance in key areas to ensure the smooth operation of the shop and the satisfaction of our customers. Both coffee and community are intentionally included in the title. This is to emphasize our intentional desire to cultivate community amongst our team and the customers we serve. As Surefire continues to grow, a high propensity for change is required for this role. To be successful in this role, one must be agile, willing to act like an owner, and embody a “whatever it takes” mentality.

Areas of Accountability:

• Inventory - Support
• Training - Support
• Speed of service - Support
• Creating Loyalty Customer - Support
• Location Health Scorecard - Support
• Hiring - Support
• Marketing - Support
• Events - Support
• Scheduling - Support

Working under the leadership of the General Manager, the Assistant Manager will be trained in each of the areas of accountability listed above. Accountability for each specific item will rotate between teammates on a set schedule. Our goal is to cross train you as a leader to provide continued opportunities for growth.

You're a great fit for this role if:

• You are passionate about coffee and have previous shop management experience.
• You’re a great relationship builder with a passion for delivering exceptional customer service.
• You thrive in a fast-paced environment and have an entrepreneurial spirit.
• You’re a self-starter who takes initiative.
• You see issues and take action to solve them without prompting.

Our Core Values:

• Have an adaptable mindset that is willing to embrace change.
• Desire to help the Church succeed.
• Optimistically believe the best in others.
• See issues and take action.
• Invest in members feeling seen and known.

Our Core Focus:

• Reestablish the church as a community hub to further its ministry.
• Operate businesses that create income for churches.

Why Join Us?

• Opportunity to lead and grow within a supportive and dynamic team.
• Be part of a community that values quality, service, and customer experience.

Requirements:

• 1 years of work experience in coffee/cafe management.
• Barista experience.
• Self starter who has the ability to work independently.
• Exceptional organizational and multitasking skills.
• Ability to connect well with people; warm and approachable.
• Team player.
• Reliable, inquisitive, patient.
• Enjoys continuous change and improvement.
• High hustle quotient: willing to get your hands dirty as necessary to move fast and get things done.
• Naturally occurring hair colors
• Must be available to work over the holidays (November-December)

Compensation:

• $14 tips while on bar
• $20 for administrative work
• TelaDoc Benefits

If you're ready to bring your passion for people, coffee, and leadership to our team, we'd love to hear from you! Apply today to join our growing family.

Pay: $14.00 - $24.00 per hour

Benefits:

• Employee discount
• Paid training

Application Question(s):

• Are you available to work over the holidays?

Work Location: In person

Salary : $14 - $24