Demo

SaaS Sales Development Representative SDR Mid-MarketEnterprise E-Commerce

SureDone
East Greenbush, NY Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

This is a remote position with occasional onsite meetings travel and trade show staffing.

As a Sales Development Representative (SDR) for the midmarket and enterprise youll be responsible for identifying and qualifying potential midmarket and enterpriselevel clients. Your primary responsibility will be to generate and nurture leads working closely with the senior sales team to develop a robust pipeline of opportunities. Through strategic outreach and effective communication you will engage with key decisionmakers educate them about SureDones solutions and schedule qualified appointments for the senior sales representatives.

Key responsibilities include :

  • Prospect Research : Conduct thorough research to identify and qualify midmarket and enterpriselevel brands manufacturers distributors and thirdparty online sellers that align with SureDones ideal customer profile.
  • HighVolume Lead Generation & Outreach : Drive significant daily outreach with a daily target of over 100 meaningful touches across channels including cold calling email campaigns LinkedIn association memberships partner development and networking. Initiate and nurture conversations to build strong connections with potential clients.
  • Campaign Development & Continuous Improvement : Create and refine sales campaigns and outreach cadences for both initial outreach 03 months) and long term nurturing 318 months) including phone scripts social media messages and email templates. Leverage AI tools and personal expertise to optimize messaging and ensure effectiveness in connecting with target prospects.
  • Product Knowledge & Needs Assessment : Develop a comprehensive understanding of SureDones products services and value proposition to communicate effectively with prospects. Conduct highvolume outreach to engage decisionmakers identify their business needs and pain points and position SureDone as a tailored solution.
  • Collaboration & CRM Management : Collaborate with the sales and marketing teams to strategize and coordinate on target accounts optimizing outreach efforts for lead conversion. Maintain uptodate records of leads interactions and opportunities in Salesforce ensuring data accuracy and seamless lead qualification based on established criteria.
  • Appointment Setting & Transition Management : Schedule and coordinate product demonstrations and appointments for Account Executives ensuring a smooth transition from lead generation to the sales phase.
  • Market & Industry Awareness : Stay informed about industry trends competitor offerings and market dynamics to enhance prospecting strategies and knowledge of the target market. Contribute to the improvement of sales processes messaging and lead generation tactics supporting additional tasks like following up on NPS survey results or assisting in churn prevention as needed.

Qualifications :

  • Video Submission : To stand out submit a 24 minute video introducing yourself (provide us with a URL where we can view the video within your resume or cover letter). Were excited to see your personality! If you dont provide a video please include a cover letter explaining your fit for the role.
  • Sales Development Experience
  • 2 years as an SDR within a SaaS firm with a proven track record of achieving quotas and goals.

  • 1 years selling to midmarket and enterprise markets.
  • 1 years of experience in selling ecommerce solutions ideally focused on product management catalog management or order management.
  • Preferred : Experience with multichannel eCommerce platforms (e.g. SureDone Channel Advisor Solid Commerce Feedonomics SellerCloud Spark Shipping).
  • Preferred : Experience in the automotive motorsports or powersports sectors with familiarity in fitment and catalog management.
  • Communication & Interpersonal Skills
  • Impeccable written and spoken communication skills with strong grammar spelling and attention to detail.

  • Ability to craft impactful solutionfocused longform messaging for emails and concise messaging for social media.
  • Excellent listening skills with ease in advising customers through the sales process.
  • Confidence and focus to generate interest through daily dials and overcome gatekeepers.
  • Sales & Qualifying Abilities
  • Skilled in identifying and qualifying customer needs to recommend tailored solutions.

  • Knowledge of sales techniques strategies and lead generation processes.
  • A natural ability to build rapport.
  • Hustle motivation drive and a positive energy that fuels consistent outreach efforts.
  • Organizational & Time Management Skills
  • Highly organized with the ability to prioritize responsibilities in a fastpaced environment.

  • Effective at managing metrics and KPIs.
  • Work Requirements :
  • Fluent English with clear and professional communication.

  • Consistent availability during Eastern Time Zone hours 8am5pm or 9am6pm).
  • Authorized to work in the US with a permanent US address preferred.
  • Your technical experience should include :

  • Sales & CRM Tools
  • Experience with CRM systems particularly Salesforce

  • Proficient in lead research tools like Apollo and LinkedIn Sales Navigator.
  • Experience with revenue intelligence tools such as RingCentrals RingSense.
  • Familiarity with a modern sales tech stack including Zoom Slack and GSuite.
  • AI & Data Utilization
  • Familiarity with AI content generation tools (such as ChatGPT Jasper or Copy.ai) for drafting or refining outreach messages social posts and email sequences quickly and efficiently.

  • Understanding of using AI to enrich leads.
  • Understanding how to use AIdriven A / B testing tools to experiment with different messaging and improve outreach effectiveness based on results.
  • Additional Information :

    Compensation :

    Completely dependent on your experience and location but base salary ranges from $40k $52k / year plus incentive compensation based on sales qualified leads generated plus contribution to the sales pipeline. The on target earnings (OTE) range for a successful candidate in this position ranges from $72k$80k.

    Available benefits include :

  • 100 coverage of medical dental and optical insurance for you with extra compensation if you optout with existing coverage.
  • 401k
  • Flexible Spending Account (Both healthcare and dependent care)
  • Free membership to TalkSpace
  • Free access to HealthAdvocate
  • Supplemental Life Insurance
  • Supplemental short term and long term disability
  • Paid Time Off
  • Work from anywhere in the world
  • Supportive team environment
  • Position Type

  • FullTime (Fully remote)
  • Remote Work : Employment Type :

    Fulltime

    Key Skills

    Digital Marketing,Marketing,Google Analytics,Growing Experience,Conversion Optimization,Google AdWords,Hybris,Magento,Account Management,SEO,E-Commerce,Analytics

    Experience : years

    Vacancy : 1

    Salary : $72,000 - $80,000

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