What are the responsibilities and job description for the Dispatcher - Trucking / Transportation position at Sure Shot Transit Solutions LLc?
Sure Shot Transit Solutions is looking for a reliable Dispatcher to act as a communication point for our logistics company. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator, reliable, and able to troubleshoot in transit issues. to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
- Comply with company policies, procedures and guidelines
- Scheduling drivers to make freight deliveries or collect shipments and packages.
- Effectively communicate with internal sales team planners regarding shipments status, deliveries, and changes to shipments-
- Effectively communicating with drivers about freight details, delivery or pickup times, and special handling requests.
- Timely update of all mandatory tracking events and adhere to the Company's Standard Operating Procedures (SOP)
- Planning pre-determined routes and accommodating route changes as needed.
- Preparing dispatch documents
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Keeping track of transportation regulations and laws to ensure that truck drivers comply.
- Reviewing drivers’ logs, including dispatched calls and arrival times.
- Monitoring truck repairs and maintenance schedules.
- Logging customer shipping schedules and complaints
- Effective and timely coordination of delivery and drayage
- Report risk issues to the Manager
- Provide timely and accurate assistance to drivers while on shift
Job Types: Full-time, Contract
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Retirement plan
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
- Signing bonus
COVID-19 considerations:
Covid prevention supplies are provided weekly.
Experience:
- Dispatching: 1 year (Preferred)
Work Location: One location