Business Development Coordinator - HVAC

Summary/Objective

The Business Development Coordinator will work to support and grow new and existing business. The role is primarily responsible for providing focused support for new business and managing the new business process. This role includes managing projects that originate from customers, outside sales, customer service or key suppliers.  A critical objective is to supply accurate and timely competitive profitable quotes of new parts to customers.  It is expected that the individual will closely coordinate internal projects to determine and sustain profitability, growth and decline of business at a part-number level.

This role requires high energy, innovation, personal accountability, teamwork, continuous communication, and focus on achieving results.

Essential Accountabilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Collaborate with the Account Executive to lead and drive technical sales and solutions for customer applications which will include the timely and accurate provision of price and lead-time quotations, material recommendations, samples, and material data sheets.
• Collaborate with customers’ Sourcing Leaders, striving to up sell and cross sell
• Collaborate with customers’ Engineering Teams to define and develop winning solutions that meet customer requirements including design, quality, delivery terms, and pricing
• Collaborate with supplier teams to support any supplier driven sales opportunities
• Interface with and collaborate with Sur-Seal Solutions Engineering, Estimating, and Production Engineering teams to drive optimized new business sales regarding materials and processes
• Drive timely qualification of new parts by managing the new part introduction process including first article and any related customer qualification processes (such as PPAP)
• Follow contract review procedures and execute customer order processing as related to the new part introduction process
• For targeted key accounts, regularly execute part-by-part analysis of costs and prices and subsequently drive execution of corrective actions to ensure achievement of profitability goals (often known as VAVE – Value Analysis Value Engineering)
• For targeted key accounts, conduct periodic part-by-part sales trend analysis to identify parts which may be dropping in sales (Sales Drop parts)
• Collaborate with the Account Executive on initiatives to revitalize and/or win-back Sales Drop parts
• Attend appropriate conferences and events; work in trade show booths as needed
• Travel as necessary to effectively accomplish assigned duties and responsibilities, including for customer visits, trade shows, and professional development

Sur-Seal reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.

KPIs

• Sales growth
• Variable gross profit growth
• Quotes won

Competencies

1. Excellent customer service skills
2. High attention to detail
3. Superior interpersonal and communication skills – both written and verbal
4. Work effectively cross-functionally with people and data: negotiating, persuading, communicating, analyzing, evaluating, imputing, reporting and synthesizing data
5. Manage difficult situations internally or externally with promptness and professionalism, with effective concise and calm communication, and with awareness to escalate to management as necessary.
6. An independent and motivated learner who can quickly grasp new technology that can be applied to customer products
7. Thrive in a fast-paced and constantly changing work environment, while supporting many projects simultaneously, and maintaining professional courtesy with internal and external customers and co-workers.
8. Analyze technical issues especially as it relates to the HVAC industry and mechanical engineering
9. Able to read and interpret customer part-drawings and customer assembly-drawings to ensure all requirements are achieved
10. Demonstrate business acumen, consultative selling skills, and understand value-based pricing
11. High proficiency with standard Office applications such as Microsoft Word, Excel, Outlook, and Adobe

Education and Experience

1. 3 to 5 years of cross-functional manufacturing environment experience required
2. Bachelor’s degree or higher preferred
3. Vertical market experience in HVAC preferred

Salary : $70,000 - $80,000