What are the responsibilities and job description for the bilingual Ice Cream Scooper position at Supremo Helados con Queso?
Job Overview
Join our vibrant team as a Bilingual English & Spanish Ice Cream Scooper, where your enthusiasm and customer service skills will create memorable experiences for our diverse clientele! In this energetic role, you will serve delicious frozen treats with a smile, assist customers in choosing their favorites, and ensure a clean, welcoming environment. Your bilingual ability will help bridge communication gaps, making every guest feel valued and understood. This position is perfect for someone passionate about food service, quick on their feet, and eager to bring joy to every interaction. All roles are paid positions committed to providing a dynamic and rewarding work experience.
Duties
- Greet customers warmly in both English and Spanish, providing exceptional service with enthusiasm and professionalism
- Scoop ice cream accurately and efficiently while maintaining high standards of food safety and hygiene
- Manage customer orders using POS systems , processing transactions smoothly and accurately
- Upsell popular flavors or toppings to enhance customer satisfaction and increase sales opportunities
- Maintain a clean workspace by regularly sanitizing equipment, counters, and utensils in accordance with food safety standards
- Handle cash register operations, process cash and card payments, and give correct change promptly
- Restock supplies, organize display cases, and ensure the ice cream station is inviting and well-presented
Skills
- Proven experience in food preparation, serving, or quick service restaurant environments with a focus on fast-paced settings
- Familiarity with POS systems
- Strong customer service skills with the ability to communicate effectively in both English and Spanish
- Knowledge of food handling procedures, sanitation practices, and food safety management protocols
- Excellent time management skills to handle multiple orders swiftly during busy hours
- Ability to operate kitchen equipment safely and efficiently in a retail or café setting
- Basic math skills for cash handling, processing transactions accurately, and managing sales records
- Previous retail sales or grocery store experience is a plus but not required; enthusiasm for food industry work is essential
Join us to be part of a lively team that celebrates community through delicious treats! We’re dedicated to fostering an inclusive environment where your energy makes a difference. All positions are paid roles committed to your growth in the food service industry.
Pay: $45,000.00 - $60,000.00 per year
Work Location: In person
Salary : $45,000 - $60,000