What are the responsibilities and job description for the Front Desk Receptionist position at Supreme Taxes?
Bilingual Front Desk Receptionist — English & Spanish
Supreme Taxes | Kendall, FL | In person
Pay: $18–$20 per hour, depending on experience
Supreme Taxes is looking for a friendly, dependable, and highly organized receptionist to join our team. You’ll work closely with our current phone representative to provide excellent customer service and keep daily office operations running smoothly.
Responsibilities
- Answer incoming calls in English and Spanish with a professional, welcoming attitude.
- Greet clients and assist them when they arrive.
- Schedule and confirm appointments.
- Answer general questions about our services, office procedures, and required documents.
- Keep client information, documents, and follow-up tasks organized.
- Learn our office software and systems, enter information accurately, and maintain clear client notes.
- Coordinate with our phone representative and team so client requests receive timely attention.
Qualifications
- Previous customer service experience required.
- Fluent in English and Spanish, with strong verbal and written communication skills.
- Excellent organization and attention to detail.
- Comfortable using computers and learning new software.
- Reliable, punctual, and able to manage multiple tasks during busy periods.
- Professional, patient, and respectful when handling client information.
No previous tax experience is needed. We will train you on our services, systems, and procedures.
To apply, submit your résumé and a brief introduction describing your customer service experience.
Pay: $18.00 - $20.00 per hour
Expected hours: No less than 80.0 per week
Work Location: In person
Salary : $18 - $20