What are the responsibilities and job description for the HAWKS Support Specialist position at Supreme Court of Virginia?
- https://iabcmg.fa.ocs.oraclegovcloud.com/hcmUI/CandidateExperience/en/sites/SCV/job/1384
- Richmond, Virginia, United States, 23219
- Office of the Executive Secretary
- Supreme Court of Virginia
Title: Wage Non-Specified
State Role Title: Wage
Hiring Range: Commensurate with experience
Location: Office of the Executive Secretary (OES)
Agency Website: www.vacourts.gov
Recruitment Type: General Public - G
Additional Detail
Job Duties
The Supreme Court of Virginia, Office of the Executive Secretary, is seeking applications for an ERP Support Specialist. This position will report to the Director of Fiscal Services.
The Department of Fiscal Services went live with a new Enterprise Resource Planning System, HAWKS (Human Resources, Accounting, Warehousing Knowledge System), on July 1, 2026. This position will provide administrative support across all areas of Fiscal Services (Accounts Payable, Purchasing, Payroll, General Accounting, Accounts Receivable, User Support).
Essential Duties & Responsibilities
- Triage issues and questions from the field received via email and phone
- Provide Tier 1 level support for field staff
- Assist Accounts Payable and Payroll with data entry for expenses and payment requests
- Track various metrics assigned by Fiscal Director to ensure system stabilization
- Other duties as assigned by Fiscal Director
Minimum Qualifications
The most competitive candidates will possess:
- Effective written and oral communication skills
- Experience interacting with external customers
- Efficient with Microsoft Office products and computer systems
- Strong decision-making skills
- High School Diploma or equivalent
Preferred Qualifications/Experience
Experience with automated accounting systemsContact Information
Email: Humanresources@VACourts.gov
Salary : $43,919 - $67,292