What are the responsibilities and job description for the Program Director for Supportive Living position at Supportive Living NW?
The Program Director (the “PD”) is the primary point of contact with all Washington state agencies and has oversight of the day-to-day operations of Supportive Living NW (“SLNW” or the “Company”), ensuring compliance with all applicable federal, state, and local rules and regulations. The PD will oversee client finance, community relations, human resources, new client acquisition, recruiting, and training, ensuring that SLNW has simple, efficient, organized, and scalable systems.
PRIMARY DUTIES AND RESPONSIBILITIES
- Oversee daily operations of caregiving programs and ensure compliance with company policies.
- Develop and implement strategies to enhance caregiving services and client satisfaction.
- Train, mentor, and supervise caregiving staff to optimize performance and professional growth.
- Collaborate with healthcare professionals and agencies to coordinate care and services.
- Monitor and evaluate program effectiveness, making necessary adjustments for improvement.
- Manage budgets and resources effectively to maintain the financial stability of programs.
- Serve as a liaison between DDA, clients, families, and caregivers to address concerns and feedback.
- Collaborate with management to ensure compliance with state and federal regulations.
- Compile and analyze data related to quality metrics and prepare reports.
- Other duties as needed based on the evolving business needs
REQUIRED SKILLS AND ABILITIES
- Strong understanding of healthcare regulations and best practices.
- Excellent organizational and time-management skills.
- Proficiency in healthcare software applications and electronic records.
- Excellent verbal and written communication skills
- Able to work independently and manage multiple tasks simultaneously
- Proficiency with Microsoft Office Suite and medical record software
- Proven leadership abilities with excellent communication and interpersonal skills.
- Ability to train and counsel staff effectively.
- Compassionate towards clients and caregivers, with a commitment to improving community health.
- Ability to pass a background check in compliance with WAC 246-335.
QUALIFICATIONS, EDUCATION, AND EXPERIENCE
- Minimum of 5 years of experience in health care management or administration.
- Reliable vehicle with auto insurance and a clean driving record
- Completion of required training programs as specified by WAC 246-335.
- Current certification as a Home Care Aide (HCA) or Nursing Assistant Certified (NAC) as required by state regulations.
- Current CPR and First Aid certification.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Ability to Commute:
- Federal Way, WA 98001 (Required)
Work Location: In person
Salary : $80,000 - $100,000
