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Direct Support Professional (DSP) Team Lead - Lewiston/Auburn, ME

Support Solutions Inc.
Lewiston, ME Full Time
POSTED ON 12/28/2025
AVAILABLE BEFORE 1/27/2026

Company Overview

Support Solutions Inc. is a private Non-Profit Organization dedicated to providing essential services to individuals with intellectual and mental health challenges in central and southern Maine since 1997. Our vision is to empower individuals to embrace possibilities, and our mission is to inspire a culture of support tailored to each person's needs.

Summary

Support Solutions is seeking a compassionate and dedicated Residential Direct Support Professional (DSP) Team Leaders to join our team! This role involves overseeing and supporting a team of DSPs who provide quality care and assistance to individuals with intellectual and developmental disabilities in a residential setting. The Team Leader ensures that services are delivered in accordance with individualized care plans, promotes a safe and supportive environment, and fosters a culture of dignity, respect, and empowerment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

* Implements and adheres to all policies and procedures of Support Solutions.

* Work at least 40 hours weekly; this includes at least 36 DSP hours, with the option of 4 administrative hours as needed weekly when assigned to 1 Program. 32 DSP hours, with the option of 8 administrative hours as needed weekly when assigned to 2 Program.

* Assist the Residential Service Coordinator in providing training on clients specific and program activities.

* Ensure medication orders are accurate and up to date, ensure all medications are ordered.

* Ensure the following work is completed by the Team Lead in the home(s) assigned.

  • MAR Documentation
  • Communicate needed supplies for the program to the Residential Service Coordinator.
  • Complete monthly checklists
  • Complete paperwork filing as needed
  • Verify all receipts have been entered into PEX
  • Verify personal spending balances
  • Ensure all medical appointments are attended
  • Complete and file medical visit forms as needed
  • Assist in licensing reviews for licensed programs
  • Document and consult with Residential Service Coordinator on all problems affecting the home i.e. behavior, canceled activities, transportation problems, medication errors and safety concerns.
  • Assist with completed plan of corrections or program reviews
  • Attend all staff meetings and meetings required by the Residential Service Coordinator.

* All other duties assigned by Residential Service Coordinator. Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required or he employee for this job. Duties, responsibilities and activities may change at any time with, or without notice.

Education and Experience Requirements

  • Required: High school diploma or GED/HiSet
  • Required: Valid Driver's License and Auto Insurance
  • Experience working with individuals with intellectual and developmental disabilities, with 1 to 3 months in a leadership or supervisory role.
  • Excellent organizational, problem-solving, and interpersonal communication skills.
  • Ability to lead and motivate a team while maintaining a positive and respectful work culture.
  • Proficiency in documentation, Microsoft Office Programs, and Therap Software.

If you are passionate about making a difference in the lives of others and are ready to join a dedicated team, we invite you to apply for the Direct Support Professional Team Lead position at Support Solutions!

Job Type: Full-time

Pay: $19.50 per hour

Benefits:

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid orientation
  • Paid sick time
  • Paid time off
  • Paid training
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $20

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