Part-Time Database Coordinator

Position Purpose: The Data Coordinator assists the Data Solutions Manager in providing database support, data entry, data clean up, and system implementation support to a broad range of 501(c)(3) organizations. We work with a number of CRM and database programs, as well as web interfaces. The position includes an emphasis on customer service, office administration, data entry, gift processing, data clean up, report generation and general database management.

Support Kansas City (SKC) is a nonprofit organization that enables other nonprofit organizations to focus on their missions by providing integrated expertise in financial management and other back office support in the greater Kansas City community.

Location and Schedule: SKC is located in Merriam, KS. This position is for 20 hours of work per week. There is some flexibility available in establishing the regular, recurring schedule, ie mornings, afternoons. Work will occur Monday through Friday between 8:00 a.m. and 5:00 p.m. SKC is a Hybrid-remote office. Following an initial probationary period of 90 days, candidate will be eligible to work from home on Monday, Wednesday, and Friday.

Primary Responsibilities:

• Process gift entry, receipting, and thank you letters
• Create lists, labels, and mail merges for clients, as well as new templates
• Generate standard monthly reports
• Create, organize and maintain written procedural documentation
• Optimize regular tasks for efficiency, and document changes
• Clean and format data in Excel, and perform imports
• Ensure data quality on an ongoing basis
• Maintain a conscientious attitude with careful attention to detail
• Provide exceptional customer service and client support
• Work on projects independently, but not autonomously
• Maintain confidentiality of client information
• Collaborate with other SKC staff members to maximize efficiency in meeting client needs and deadlines

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications:

• High School diploma, GED, or equivalent credential
• Highly competent user of Microsoft Office including Excel, Word, Outlook
• Experience with CRM and/or donor management software, such as Salesforce, Raiser's Edge
• Able to pick up new software and interfaces quickly
• Able to manage competing priorities for multiple clients
• Strong attention to detail
• Strong communication skills
• Strong command of written English and grammar for business
• Strong customer service skills
• Strong organizational skills
• Confidentiality
• Be a U.S. citizen or a permanent resident alien
• Able to work a regular in-office schedule during business hours
• Pass all background checks

Job Type: Part-time

Pay: $ $24.00 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off
• Professional development assistance

Application Question(s):

• Eligible to work in the United States.

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)
• CRM and/or Donor Management Software: 1 year (Required)

Ability to Relocate:

• Merriam, KS 66204: Relocate before starting work (Required)

Work Location: Hybrid remote in Merriam, KS 66204

Salary : $24