Quality Assurance Engineer

We are hiring! at Supply Technologies, a subsidiary of ParkOhio (NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets.

Apply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the marketplace.

Job Summary:

The Quality Assurance Engineer assists the Quality Assurance Manager and performs technical quality assurance activities. They strive to support all customers, both internal and external to the company, in their never-ending quest to improve quality.

The Quality Assurance Engineer reports to the Quality Manager and is based in Allentown with responsibility for Allentown.

We are seeking a talented Quality Assurance Engineer to join our team. The Quality Assurance Engineer is responsible for the following:

Responsibilities:

Customer and Company Support – 70%

• Effectively communicating with customers, suppliers, and employees of Supply Technologies, as required.
• Lead problem solving using 8D or 5 why methodology to provide robust corrective action solutions to customers by working with internal team and suppliers.
• Provide visible, active support for the ISO9001, and the ISO 14001 Quality System, as applicable.
• Perform quality management system audit as internal auditor
• Perform supplier quality system audit and product/process audit
• Support customer and third-party audits.
• Maintain a safe and unobstructed work area, follow all safety guidelines, and utilize appropriate safety equipment and practices.
• Practice positive customer relations and constructive problem-solving.
• Validate customer concerns, on site if possible, and effectively communicate findings to all parties involved.
• Oversee product containment and rework process at customer and branch.
• Issue and drive supplier corrective actions by setting expectations and coaching.
• Active participation in new product launches representing Quality as part of the APQP process, as required.
• Drive continuous improvement by applying lean or six sigma approaches such as standard work, and process audit techniques.

Teamwork – 20%

• Assist the Quality Assurance Team in processing and resolving customer concerns, as required.
• Provide the organization with technical support in new product introduction, operational excellence and customer service.
• Understand and apply appropriate quality assurance and improvement processes.
• Continuously upgrade skills and knowledge to improve personal effectiveness and provide training and guidance to less experienced/skilled personnel.
• Recognize and evaluate the impact on others when making any decision.

Maintaining and Creating Documentation – 10%

• Constructing complete and accurate Production Part Approval Process (PPAP) packages ready for presentation to the customer.
• Utilize the Inventory Management System to perform the required transactions and to generate reports and metrics, as requested.

Must Haves:

• Bachelor’s degree in an Engineering discipline OR an offsetting experience.
• Supervisory experience is a plus.
• APQP Experience.
• Statistical analysis experience.
• Statistical Process Control (SPC) software experience.
• ISO 9001 experience.
• PPAP experience.
• Proficiency in Microsoft Office products.
• Experience in the use of basic inspection equipment (calipers, micrometers, etc.)
• Problem solving using 8D and 5 why methodology.
• Ability to work under remote or offsite supervision.
• Ability to travel up to 25%.
• Regular, reliable attendance.

WE Value:

• Fastener experience.
• Automotive and/or Heavy Truck industry exposure.
• Worked under ISO 14001 and IATF-16949 management systems.
• Gage Calibration and Gage R&R software experience.
• Experience with Optical Comparator, Hardness Tester, Thread and Plug Gages.
• Exposure to lean & Six Sigma.
• Quality management system or supplier process/product audit experience

OUR Team Members:

Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer’s needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company.

WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

Together we win: We respect and value each other’s thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

Make a career at SUPPLY TECHNOLOGIES:

Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Benefits:

• Medical insurance
• Health saving account
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Pension Plan
• Paid time off
• Referral program
• Tuition reimbursement
• Employee Assistance

Work Location: On Site

Allentown, PA