Showroom Coordinator - Westwood

Company:
Supply New England is a well-established company which provides plumbing, heating, cooling and generator equipment and supplies for contractors throughout southern New England.

Summary:

The Showroom Coordinator role offers an opportunity to acquire experience in design, customer service, & sales. We create an elevated experience for every client from the moment a client walks in the door. We strive to provide a delightful experience for our clients while enriching the skill-level of our team. We have created an approach to training that encompasses design, organization, product knowledge, and sales to make for an unparalleled opportunity.

Location: Westwood, MA

Wage: $25.00/hr

Showroom Coordinator Benefits:

• Medical/Dental/Vision Insurance
• Company paid Long-term disability insurance
• Paid Time Off
• Paid Holidays
• 401k
• Life Insurance
• Voluntary benefit coverage with Colonial Life
• And more

Showroom Support

• Greet & qualify all customers coming in
• Answer phones & assist callers
• Manage Waitwhile app and Showroom Calendar
• Use Microsoft Teams to communicate with staff
• Work with manager & staff to monitor showroom maintenance
• Monitor, organize, and maintain showroom samples, literature & printed assets
• Assist staff with vendors by checking on POs, delivery status, obtaining information, etc.
• Organize and maintain back office or dedicated office supplies storage area
• Create Spec Books for Consultants
• Create Mood Boards, Customer Presentations, & Sample Boxes for consultants
• Create contracts for design services
• Assist designers with plans & elevations using applicable design software (ie, 2020, Chief Architect, SketchUp) including adding color/accessories/decorative items, details & notes, creating perspectives, etc
• Assist customers with tasks such as:
  • Taking payments/returns
  • Checking order status
  • Smaller transactional sales
  • Assist with sample requests for projects
  
  

Manager Support

• Assist store manager with daily agenda & keep associates on schedule as requested
• Order supplies for showroom
• Prepare the showroom for opening and closing.
  • Turn on/off lighting, clean and maintain active displays, clear samples & prepare work surfaces for the next business day, etc
  
  

General

• Attend & complete all trainings offered – including online & in-person
• Attend field measures & site visits with designers as requested
• Attend events as requested – in-house & off-site
• Assist with execution of in-house events
• Must have a vehicle to attend aboive events

Competencies/Skills

• Excellent written and oral communication skills
• Professional phone/email etiquette
• Self-motivated and possess the ability to complete tasks on-time with little supervision
• Ability to multi-task in fast-paced environment

Required Education and Experience

• High School Diploma
• Degree in Interior Design or related a plus
• Strong knowledge of various computer applications
  • Microsoft Office 365; Outlook, Teams, PowerPoint, Excel
  • Experience with graphic or home design/architecture software a plus
• Retail or other sales experience a plus
• Must have interest in interior design and home décor