Branch Manager

Overview

The Branch Manager focuses on the betterment of Supplied Energy as it relates to branch and overall company sales, maintaining an organized, clean facility (both inside and outside), receiving inventory, picking and packing orders accurately, maintaining vehicles and machinery, delivering product, coordinating logistics, assisting with installations for solar, geothermal, and air-source, and other duties as assigned by management. Overall, the person in this position strives to exceed customer expectations in a sales role, order/product fulfillment, delivery, logistics, and customer service.

As it relates to the sales side of this role, there is opportunity for commission to increase the salary range.

Physical needs are required for this role. With proper safety procedures followed, this role requires no fear of heights and ability to maneuver 100-plus pounds.

After a 90-day probationary period, employee is eligible for 100% employee healthcare coverage and unlimited paid time off.

Preferred Skills

• Organized
• Attention to detail and cleanliness
• Perform tasks as directed
• Analytical
• Team player
• Strategic
• Risk management
• Technical skills
• Quality management
• Proficient in: Microsoft Office Suite, CRM platform, ERP system
• Not afraid to be told "no" when calling on potential new customers
• Excellent follow-through
• Strong written and verbal communication skills
• Motivated to track performance metrics
• Works well unsupervised and is self-motivated
• Willingness to learn and try again
  
  

Qualifications And Education Requirements

• Entry level with advancement opportunities as product and industry knowledge is developed by the individual.
• Relevant sales experience or education
• Experience in HVAC, specifically heat pumps, water heating, and/or the construction industry
• IGSHPA, NATE, ACCA, or PHCC certification is preferred, but not required
• Comfortable visiting job sites
• Ability to maneuver vehicles in combination (trailer)
• Valid driver's license required
• Physical needs: No fears of heights and able to lift 100-plus pounds
  
  

Job Responsibilities

Contribute to the betterment of Supplied Energy

• Contribute to the growth of sales by ensuring projects are packed, picked, and shipped or delivered efficiently and accurately to existing customers while cultivating new customer relationships to grow sales
• Ensure a customer first mindset throughout all processes and interactions
• Document, update, and follow processes and procedures, either created personally or by others related to the role
• Focus on cost control and savings in all aspects of business
• Work with relevant teams, including Order Entry, Product Management, and Sales
• Practice professionalism through language, taking initiative, following proper etiquette, etc.
• Work with a team player, positive attitude
• All other duties as assigned
  
  

Maintenance of the facility

• Clean and organize facility inside and outside, including adjacent buildings
• Maintain product yard, cleaning up trash and mowing around buildings
• Organized inventory and ensure items are clearly displayed
• Remove trash as needed
  
  

Maintenance of vehicles and machinery

• Assist with vehicle maintenance, assuring all vehicles are in good condition to go on the road
• Clean vehicles thoroughly bi-monthly, inside and outside
• Lubricate machinery as needed
• Assist in ensuring all machinery is in good condition/maintained properly
  
  

Order fulfillment and delivery

• Communicate with customers
• Follow shipping processes
• Reference ERP system to pick, pack, and ship orders correctly
• Deliver orders as assigned
• Forklift operating experience
  
  

Sales

• Grow sales, our customer base, and the products/solutions we offer
• Create proposals and quotes for installers and distributors
• Provide project knowledge for commercial and residential HVAC and solar opportunities
• Work with installers in HVAC and solar design
• Occasional training and on-site project support
  
  

Why You'll Love this Job

• Professional development: You'll be working with a team that has over 100 years of collective experience in the renewable energy industry, and we work with manufacturers to provide ongoing training specific to the systems we offer. We're always open to assisting you with achieving new certifications or furthering your education in other ways.
• Stay active: Days don't drag on. As a member of a team that is required to wear many hats, you’ll always have a task to perform even if your typical day-to-day duties aren't required for that specific day.
• Robust relationship building: We're an extension of our customers' businesses, not just a vendor they buy products from. You get the opportunity to meet new people and truly understand how their business works – every customer is unique.
• 100% Health Coverage: Supplied Energy covers 100% of employees’ health care with dental and vision plans as additional options.
  
  

An Important Note About Us

At Supplied Energy, we put a strong emphasis on customer service and quality.

Here’s The Cheat Sheet On Service, And Therefore, How We Prioritize Tasks, Projects, And Goals While Keeping The Highest Quality In Mind

CUSTOMER > TEAM > INDIVIDUAL

When in doubt, do what’s best for the customer, then our team, and finally, yourself. Then prioritize your day, week, tasks, and projects with this in mind. This isn’t to say you should strive to meet unrealistic expectations. But, within the realm of reality and sanity, we should do everything we can to leave our customers feeling like they’re the most important part of your workday – not an afterthought or nuisance. Don’t agree to something when we’re not justifiably confident we can deliver.

Sound like you? Apply Today.