What are the responsibilities and job description for the Sales Enablement & GTM Ops Lead position at SuperSonic POS?
Sales Enablement & GTM Ops Lead — SuperSonic POS (Tampa, FL | Hybrid)
About SuperSonic POS
SuperSonic POS is a modern point-of-sale and retail technology platform based in Tampa, FL.
We power thousands of retail locations across convenience, grocery, fuel, and specialty retail with:
- Cloud-based POS and back office
- Real-time reporting and analytics
- Inventory and pricebook management
- Integrated payments and value-added services
We’re building a high-performance sales engine to match our product — focused on execution, consistency, and scalable growth.
Role: Sales Enablement & GTM Ops Lead (Hybrid – Tampa, FL)
This is a full-time, hybrid role with in-office presence required.
You will own the systems, processes, and execution layer behind our sales organization; improving pipeline quality, accelerating rep ramp, and making performance repeatable.
This is not a closing role and not a pure strategy role. You sit between leadership and sales, translating what works into structured, scalable execution.
What You’ll Do
Build and maintain sales playbooks across the funnel (scripts, objection handling, demo standards, close checklists)
Onboard and ramp new AEs, reducing time to first close
Run weekly pipeline reviews and enforce consistent deal standards across all reps
QA calls, demos, and meetings to identify gaps and improve performance
Own outbound execution strategy: verticals, segments, messaging direction, and sequencing
Define ICP, targeting logic, and quality thresholds for pipeline generation
Approve outbound messaging for email campaigns
Grade lead sources and manage vendor feedback loops
Own HubSpot pipeline hygiene, including stage definitions, routing, and data quality
Build dashboards and rep scorecards to track performance and accountability
Manage daily activity cadence for BDR and offshore AEs
Coordinate recurring sales training and workshops
What You Don’t Do
Own overall GTM strategy
Close deals
Manage partnerships or channel relationships
Run paid marketing channels or outbound infrastructure
Own marketing collateral or creative assets
Requirements
5 years of experience in sales enablement, sales operations, or sales management
Experience in SMB or high-volume transactional sales environments preferred
Strong understanding of sales process design, pipeline management, and performance tracking
Experience working with CRM systems (HubSpot strongly preferred)
Ability to coach reps through structured feedback and pattern recognition
Strong operational discipline and attention to detail
High ownership mindset with consistent follow-through
Ability to operate in a fast-paced, execution-focused environment
Nice-to-Have
Experience supporting outbound-heavy sales teams
Experience working with offshore or distributed sales teams
Familiarity with outbound tools
Experience managing lead vendors or performance marketing feedback loops
Background in fintech, payments, or POS/retail
How You’re Measured
Pipeline quality — qualified demos that meet defined standards (50%)
Rep ramp time — speed from hire to first closed deal (25%)
Source efficiency — cost per installed merchant by lead source (25%)
Compensation & Benefits
Health, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Hybrid work schedule with in-office collaboration
High ownership and direct impact on company growth
Base salary: $90,000–$110,000
On-target earnings: $130,000–$160,000
Exact offer depends on experience and interview performance
Salary : $90,000 - $110,000