What are the responsibilities and job description for the Application Engineer position at SUPERMICRO COMPUTER INC?
Job Req ID: 28751
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is seeking a talented and passionate Application Engineer with expertise in software solutions, particularly in remote management products. You will be responsible for providing software solutions and support to our enterprise customers, as well as promoting Supermicro's software products to deliver optimized end-to-end solutions. The ideal candidate will have a strong technical background in software products and exceptional communication skills, with the ability to interface professionally with all levels of management and staff.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
Provide technical service and support to resolve customer concerns and issues
Develop automation solutions for software and GPU systems
Research and evaluate new features in Supermicro software products
Maintain and update software specifications
Build and maintain a knowledge base for software products
Collaborate with software teams to design and implement new features
Qualifications:
Bachelor's degree in Computer Engineering or Electrical Engineering is preferred
Minimum 1-2 years of working experience in automated testing is preferred
Knowledge and skill on Python programming
Working independently and able to research and solve problems
2 years of working / technical support experience in computer systems and/or servers is a plus
Strong organizational and well-developed social skills
Highly analytical, creative, detail oriented, organized, good team player is a plus
Excellent telephone etiquette skills and on-site support skills
Excellent knowledge of Server / Workstation GPU products is a plus
Strong communication skill in both verbal and written
Salary Range
$80,000 - $100,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is seeking a talented and passionate Application Engineer with expertise in software solutions, particularly in remote management products. You will be responsible for providing software solutions and support to our enterprise customers, as well as promoting Supermicro's software products to deliver optimized end-to-end solutions. The ideal candidate will have a strong technical background in software products and exceptional communication skills, with the ability to interface professionally with all levels of management and staff.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
Provide technical service and support to resolve customer concerns and issues
Develop automation solutions for software and GPU systems
Research and evaluate new features in Supermicro software products
Maintain and update software specifications
Build and maintain a knowledge base for software products
Collaborate with software teams to design and implement new features
Qualifications:
Bachelor's degree in Computer Engineering or Electrical Engineering is preferred
Minimum 1-2 years of working experience in automated testing is preferred
Knowledge and skill on Python programming
Working independently and able to research and solve problems
2 years of working / technical support experience in computer systems and/or servers is a plus
Strong organizational and well-developed social skills
Highly analytical, creative, detail oriented, organized, good team player is a plus
Excellent telephone etiquette skills and on-site support skills
Excellent knowledge of Server / Workstation GPU products is a plus
Strong communication skill in both verbal and written
Salary Range
$80,000 - $100,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Salary : $80,000 - $100,000