What are the responsibilities and job description for the Journeyman Plumbing Service Technician position at Superior Water and Air?
Position Mission:
To deliver high-quality plumbing service that ensures customer satisfaction, system functionality, and safety. As a Service Plumber, you represent our company’s commitment to doing things right the first time—honestly, efficiently, and professionally.
Overview:
Superior Water & Air is looking for an experienced and driven Journeyman Service Plumber to join our team. You’ll be responsible for diagnosing, repairing, and maintaining residential and commercial plumbing systems. This is an ideal opportunity for someone who takes pride in their work, thrives in a fast-paced environment, and enjoys helping customers solve problems.
Key Responsibilities:
- Diagnose and repair a wide range of plumbing systems, including water heaters, fixtures, piping, and drainage systems.
- Perform routine service, maintenance, and emergency repairs.
- Communicate clearly and honestly with customers regarding plumbing issues and solutions.
- Complete service tickets and documentation with accuracy and attention to detail.
- Follow all local plumbing codes and safety procedures.
- Maintain a clean and organized work area and company vehicle.
- Stay current with industry practices and technologies through training and education.
Core Competencies:
- Technical Skill: Proficient in diagnosing, repairing, and maintaining a variety of plumbing systems.
- Customer Focus: Listens actively, communicates clearly, and always works to earn the customer's trust and satisfaction.
- Problem Solving: Approaches issues with a calm, logical mindset and takes initiative to find effective, lasting solutions.
- Accountability: Owns responsibilities, manages time effectively, and completes work to a high standard without needing constant oversight.
- Team-Oriented: Cooperates with colleagues, shares insights, and contributes positively to team morale.
- Safety-Conscious: Follows safety protocols rigorously and promotes a safe jobsite for all involved.
Qualifications:
- 3–5 years of plumbing service experience
- Journeyman license
- Valid driver’s license and clean driving record
- Ability to pass a background check and drug test
- Strong troubleshooting skills
Why you should work with us:
One Team. Relentless Standards. Results That Matter.
At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.
We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.
Benefits That Support the Whole You
- Paid medical for employees, with affordable family options
- Vision and dental plans with low premiums
- HSA and copay plan choices
- 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
- PTO and 6 paid holidays
Superior Water & Air is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.