What are the responsibilities and job description for the Dispatcher position at Superior Waste Industries?
Job Summary
Location: League City, TX
Job Type: Full-Time
About Us
Superior Waste Industries is a growing waste management company serving commercial, industrial, and construction customers throughout the Greater Houston & Galveston area. We pride ourselves on providing quality service, a strong team culture, and exceptional customer service.
We are seeking an experienced Dispatcher to coordinate the daily operations of our Front End Loader and Sanitation divisions while providing support to our Roll-Off coordinator as needed.
Position Summary
The Dispatcher is responsible for planning, coordinating, and dispatching vehicles to carry out the daily operations of our Front End Loader and Sanitation divisions. This position ensures services are completed safely, efficiently, and on schedule while maintaining constant communication with drivers, customers, and internal departments.
The ideal candidate is a logical thinker who can analyze situations, solve problems quickly, communicate effectively, and adapt to changing priorities throughout the day. In addition to managing the Front End Loader and Sanitation operations, this role will provide dispatch support for the Roll-Off division to maintain seamless operational coverage.
Responsibilities
- Dispatch and coordinate the daily operations of the Front End Loader and Sanitation divisions.
- Schedule and dispatch services for Commercial Front End Loader Dumpsters, portable toilets, handwash stations, holding tanks, and water tote deliveries.
- Provide dispatch support for the Roll-Off division as needed.
- Monitor driver progress and adjust schedules throughout the day to maximize efficiency.
- Communicate with drivers regarding route changes, service requests, delays, and operational updates.
- Coordinate same-day and emergency service requests.
- Communicate professionally with customers regarding scheduling and service updates.
- Maintain accurate orders, schedules, and dispatch records within company software.
- Work closely with Operations, Sales, Fleet, and other dispatchers to ensure smooth daily operations.
- Identify operational challenges and implement practical solutions to keep services running efficiently.
Qualifications
- Minimum of 1 year of dispatching experience required.
- Strong computer and software proficiency with the ability to quickly learn dispatch and routing systems.
- Excellent organizational and multitasking skills.
- Strong verbal and written communication skills.
- Ability to remain calm under pressure and make sound decisions.
- High attention to detail and strong time management skills.
We're Looking For Someone Who
- Thinks logically and solves problems efficiently.
- Can quickly assess situations and make sound decisions.
- Communicates clearly and professionally with drivers, customers, and coworkers.
- Learns new software and technology quickly.
- Thrives in a fast-paced environment.
- Takes ownership of responsibilities and follows through.
- Is dependable, organized, and adaptable.
Benefits
- Competitive pay based on experience
- Health, Dental & Vision Insurance
- Disability Leave
- Life Insurance
- Paid Time Off
- Paid Holidays
- Opportunities for career growth within a growing company
If you're an organized, proactive professional who enjoys coordinating operations, solving problems, and keeping a fast-paced business running smoothly, we'd love to hear from you.
Pay: $18.00 - $24.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $24