What are the responsibilities and job description for the OFFICE ADMINISTRATOR position at Superior Van & Mobility Llc?
Start a Career That Makes a Difference—Every Single Day!
At Superior Van & Mobility, we believe work should be meaningful, rewarding, and people-centered. As a trusted leader in the automotive mobility industry, we help individuals with disabilities, veterans, and families regain independence through wheelchair-accessible vehicles, adaptive driving solutions, and mobility services.
Behind every successful customer experience is a strong, organized office—and that’s where you come in.
We’re currently seeking a professional, detail-oriented, and proactive Office Administrator to serve as a vital support hub for our dealership operations. This role blends administrative expertise, customer interaction, and operational coordination, making it ideal for someone who thrives in a fast-paced, purpose-driven environment.
At Superior, your work directly impacts lives—and your career can grow along with your impact. We offer:
A Monday–Friday, 8:00 AM–5:00 PM schedule for work-life balance
A supportive, mission-driven team environment
Opportunities for professional development and advancement
A chance to be part of a company that truly helps people every day
If you’re ready to bring your administrative skills to a role that’s both challenging and meaningful, we invite you to join the Superior Van & Mobility family.
What You’ll Do
As our Office Administrator, you’ll be a key contributor to both our customer experience and internal operations. Your responsibilities will include:
Administrative & Front Office Support
Answer and direct incoming calls with professionalism and efficiency
Greet and assist customers, visitors, and vendors
Provide general office and clerical support, including filing, mailing, copying, and document management
Create, edit, and prepare correspondence, reports, meeting minutes, and internal materials using Microsoft Office
Maintain confidential company information with accuracy and discretion
Financial & Operational Responsibilities
Perform Accounts Receivable (A/R) duties in accordance with company procedures
Process billing for customers and third parties
Receive, post, and deposit payments from customers and mail
Prepare titles, delivery documentation, and other legal paperwork
Maintain and manage the Van Rental Program
Scheduling & Coordination
Schedule service appointments, project installations, and vehicle pickups/deliveries
Coordinate and schedule drivers as needed
Complete follow-up calls related to appointments, billing, and A/R
Assist the Store Manager with dealership management functions when required
Team & Project Support
Support leadership and team members with assigned project-based work
Order and maintain office supplies
Collaborate across departments to ensure smooth daily operations
What We’re Looking For
You’ll be successful in this role if you have:
Exceptional organizational skills and strong attention to detail
Clear, professional written and verbal communication skills
The ability to manage multiple priorities in a fast-paced environment
Strong interpersonal skills with a customer-first mindset
The ability to work independently while also thriving as part of a team
Qualifications
High school diploma required
Minimum of 2 years of related administrative experience
Associate’s degree or higher in a business-related field preferred
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Demonstrated ability to meet deadlines and manage multiple tasks
Experience working collaboratively in a team environment
Work Environment & Physical Requirements
Primarily indoor office environment with occasional exposure to outdoor elements
Ability to sit, stand, walk, and lift up to 25 pounds occasionally
Ability to maintain focus amid frequent interruptions and time pressures