Administrative Assistant

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow

About Helix Traffic Solutions

We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support construction and events, and keep communities moving safely.

About Superior Traffic Control

Superior Traffic Control is a proud member of the Helix Traffic Solutions network, serving Tennessee, Alabama, Texas, Louisiana, Mississippi, and Georgia with expert traffic control solutions tailored to the diverse regulatory and operational needs of each state.

Committed to enhancing roadway safety across the Southeast and beyond, Superior Traffic Control provides dependable equipment, services, and guidance for construction projects and special events alike.

Our services and capabilities include:

• Traffic control equipment and accessories available for subcontract, rental, or purchase
• An in-house sign fabrication shop producing MUTCD-compliant and specialty signage
• Expert guidance on proper signage use to ensure full regulatory compliance
• Traffic control services for construction sites and special events of all sizes
• End-to-end support for events, including planning, installation, and on-site management

With branch locations in Memphis, Nashville, Knoxville, and Chattanooga, Superior Traffic Control offers rapid response and regional coverage throughout Tennessee, Alabama, Northern Georgia, Northern Mississippi, and Eastern Arkansas—ensuring timely, reliable support when and where it’s needed.

Why Work with Helix & Superior Traffic Control?

We’re a people-first organization with a mission centered on safety, service, and reliability. When you join Superior Traffic Control, you become part of a responsive regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You’ll find:

• A strong culture of safety, professionalism, and accountability
• Hands-on work supporting both roadway safety and high-profile events
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong local presence

What to Expect

Our work is fast-paced, hands-on, and essential. Every role at Superior Traffic Control plays a vital part in keeping roadways and events safe, compliant, and running smoothly across the Southeast. If you’re dependable, safety-focused, and looking for a career with purpose, we’d be proud to have you on our team.

Superior Traffic Control, LLC is the largest traffic control company in the State of Tennessee with regional offices in Memphis, Nashville, Knoxville, Chattanooga, Alabama and serves Northern Georgia, Mississippi, Louisiana and Texas. We bring the highest level of traffic control experience available to state, city and private projects, ensuring the success and on-time completion of projects we are a part of.

The Administrative Assistant will provide administrative support through a variety of tasks related to organization, communication and application to ensure efficient operation of the office and operational goals.

Job Responsibilities

• Perform general clerical duties to include but not limited to copying, faxing, mail distribution and filing
• Must be able to maintain confidentiality
• Assist HR with onboarding document processing
• Manage timekeeping for weekly payroll
• Initial point of contact for employees with any administrative issues
• Greet visitors
• Perform data entry with accuracy
• Answer phones promptly and use good judgement to prioritize the distribution of messages in a timely manner
• Ability to handle multiple projects and activities seamlessly
• Must be able to maintain professionalism and a positive service attitude at all times
• Assist with overflow work from other departments/locations as needed
• Willingness to improve industry knowledge & learn new skills
• Dependable and self-driven
• Other duties as assigned by leadership

Education/Experience Requirements

• Required: High School Diploma/GED
• Preferred: Associate College Degree/some college
• 2 years of hands-on administrative support experience
• Proficiency in MS Word, Excel and Outlook
• Knowledge of standard office equipment
• Detail oriented
• Construction background a plus

Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.