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Adult Day Program Administrative Assistant

Superior Support Healthcare Agency
Jacksonville, FL Full Time
POSTED ON 10/6/2025
AVAILABLE BEFORE 11/26/2025

Administrative Assistant – Adult Day Training Program Location: [Insert Location] Employment Type: Full-Time About Us Superior Support Healthcare Agency Inc. is an Adult Day Training (ADT) program dedicated to enhancing the lives of individuals with intellectual and developmental disabilities. We focus on community integration, personal supports, transportation, and rights-based education while maintaining full compliance with Florida’s Agency for Persons with Disabilities (APD) standards and iConnect documentation requirements. Position Summary We are seeking a highly organized, detail-oriented Administrative Assistant to support the daily operations of our Adult Day Training program. The ideal candidate will have prior experience working with APD regulations and iConnect, ensuring compliance with state standards while providing administrative support to staff, participants, and families. Key Responsibilities * Maintain accurate records in iConnect, including service logs, attendance, progress notes, and billing documentation. * Assist with preparing and organizing APD-required documentation (e.g., IP plans, staff training logs, incident reports, transportation logs). * Manage office tasks such as filing, data entry, scheduling, and correspondence with families, providers, and APD representatives. * Support the Program Director in maintaining compliance with APD and Medicaid guidelines. * Monitor participant files for accuracy, timeliness, and completion of required forms. * Assist with coordinating staff schedules, training sessions, and meetings. * Answer phones, greet visitors, and provide professional communication on behalf of the program. * Handle confidential participant information in accordance with HIPAA and APD standards. Qualifications * High school diploma or equivalent (Associate’s or Bachelor’s degree preferred). * Experience with APD regulations and iConnect required. * Prior experience in an Adult Day Training program, group home, or healthcare setting strongly preferred. * Strong organizational skills and attention to detail. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management. * Excellent written and verbal communication skills. * Ability to manage multiple priorities in a fast-paced environment. * Compassion, patience, and professionalism when working with individuals with developmental disabilities and their families.

Job Type: Part-time

Pay: $15.00 - $16.50 per hour

Expected hours: 20 per week

Work Location: In person

Salary : $15 - $17

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