What are the responsibilities and job description for the Night Shift Front Desk Attendant position at Superior Stay Hotel?
Job Summary
As our Overnight Guest Services Specialist, you will be responsible for ensuring a smooth and seamless experience for our guests during the night shift. You will handle late check-ins, guest inquiries, and assist with overnight operations, while maintaining the highest standards of service.
Key Responsibilities
- Welcome and assist guests with late check-ins, ensuring a smooth and pleasant arrival process.
- Handle guest inquiries, requests, and issues with professionalism and care.
- Monitor the 39-room hotel and property to ensure security and safety during the night.
- Support housekeeping and maintenance teams with any after-hours requests.
- Prepare for the next day's operations, including setting up breakfast or prepping for early check-outs.
- Assist in maintaining cleanliness and order in public spaces during the night shift.
Skills and Qualifications
- Previous experience in customer service or hospitality is a plus but not required.
- Strong attention to detail with the ability to multitask.
- Excellent communication and problem-solving skills.
- Comfortable working independently during night hours.
- Basic computer skills and experience with reservation or property management systems are preferred.
- Ability to work flexible hours, including weekends and holidays.
Why Join Us?
- Competitive salary and benefits.
- Opportunities for career growth and in-house promotions for those ready for advancement.
- A supportive, team-oriented work environment.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Referral program
Work Location: In person
Salary : $15 - $17