What are the responsibilities and job description for the Office Administrator position at Superior Plus Propane Talent Acquisition?
The Office Administrator will play a key role in managing administrative tasks, customer communications and supporting field operations. This role is key to keeping the office running smoothly through completion of general administrative duties with industry-specific responsibilities related to safety, compliance, customer service and logistics.
Why join us:
- Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do.
- Competitive Compensation: We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
- Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively.
- Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
- Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being.
- Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
- Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.
What You'll Do:
- Assist and support customer general inquiries and resolve concerns in person (where applicable), telephonically, and via email
- May travel between multiple locations to provide support
- Provide general administrative support to office staff and management
- Ownership of mail processing, filing and document management, as well as maintaining office supplies
- Coordinate with other departments to support operational needs of the business
- May assist in obtaining permits for service work, ensuring proper documentation and compliance
- May educate customers on propane appliances (e.g. heaters, fireplaces, etc.) and assist in selection, based on needs/home set-up of customer Combine administrative duties with retail appliance sales, customer service, and commission -based incentives
- May respond to service requests or emergency calls
- May reconcile daily cash and credit transactions
- Carry out special projects as assigned by the District Manager
- Performs other related duties as assigned
What You Bring:
- High school diploma or equivalent
- Minimum 2 years previous experience in an office or administrative support role
- Prior Propane Industry knowledge preferred but not required.
- Good working knowledge of Microsoft Office products, including Outlook
- Excellent customer service skills
- Organized, accountable and detail oriented
- Comfortable in an environment filled with competing priorities, deadlines, and urgent requests
- Ability to communicate clearly and professionally via in-person, telephone and email communication
- Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.
Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.comto let us know how we can enhance your experience.