What are the responsibilities and job description for the Co-Op Student Assistant - Deposit Operations position at Superior National Bank?
Department
Deposit Operations
Reports To
Deposit Operations Manager
Summary
Provide administrative and operational support across multiple departments by assisting with document processing, customer support functions, and general operational tasks. Additional duties as assigned.
Major Duties & Responsibilities
Deposit Operations
Reports To
Deposit Operations Manager
Summary
Provide administrative and operational support across multiple departments by assisting with document processing, customer support functions, and general operational tasks. Additional duties as assigned.
Major Duties & Responsibilities
- Scan, index, and organize documents for the Deposit Operations team
- Process returned mail and update account records accordingly
- Provide backup support to the Call Center during high-volume period
- Assist with monitoring and responding to after-hours queues to ensure timely follow-up
- Support teller variation tracking and maintain proper documentation
- Process, sort, and distribute incoming physical mail
- Complete statement requests and perform basic account research
- Communicate professionally with internal staff to support operational needs across departments
- Understand and follow Bank and departmental policies, procedures, and compliance requirements
- Perform all other duties as assigned and/or necessary
- Contact Center
- Bookkeeping
- Deposit Services
- Treasury Management
- Student status at a high school or college
- Successful completion of in-house training program
- Experience with Microsoft Office products
- Strong organizational skills and attention to detail