Project Coordinator

Project Coordinator | Full-Time | Kansas City, MO

WHO WE ARE

Superior Moving Service has been a trusted name in commercial relocation, warehousing and installation for over 112 years. What sets us apart isn't just our history, it's how we work. We're owner-led, accountability-driven, and built around teams who take genuine pride in doing the job right.

We specialize in complex, time-sensitive commercial moves across the Midwest, and we're growing. From detailed planning to final placement, our crews bring professionalism and care to every project, whether it's a single-office transition, a large-scale facility relocation, or a large furniture installation project.

If you're looking for a company where your work matters, your growth is supported, and the standards are high, you've found the right place.

OUR CORE VALUES

Be Likeable — Bring a positive attitude and build great relationships—with clients, crews, vendors, and teammates. How you show up matters as much as what you deliver.

Own the Move — Show up ready, do your best work, and deliver a win—every time. We don’t hand off problems; we solve them.

Never Stop Growing — Stay hungry and stay coachable. We invest in people who want to get better and go further.

THE ROLE

The Project Coordinator is the connective tissue of Superior’s business. This hybrid role sits at the intersection of three critical functions: bridging the handoff from Sales to Operations, supporting Operations through effective communication, and closing the loop from Operations to Accounting. You’ll also serve as the organizational backbone of our office, ensuring the internal environment runs as smoothly as the moves we deliver.

This is not a passive coordination job. You’ll own your work end-to-end, from the first client walkthrough to the final invoice trigger, while keeping crews, clients, and leadership aligned at every step.

CORE RESPONSIBILITIES

Sales → Operations Handoff

·  Partner with the sales team to review project scope, constraints, and client expectations prior to move day.

·  Prepare detailed move plans and client-ready proposals using Superior's rate models.

·  Support revisions, scope changes, and pre-project communications as the project evolves.

·  Schedule and lead project kickoff calls; set clear expectations with clients and internal teams from the start.

·  Enter and maintain accurate project details in Move Magic & QBO.

Operations Support & Office Management

·  Serve as the primary point of contact for clients throughout the life of the project — from pre-move calls and mid-project check-ins to post-move follow-up.

·  Coordinate crews, trucks, and vendors from the office; issue daily briefings and schedules to keep all parties aligned.

·  Manage inbound calls and communications from clients, vendors, and partners with professionalism and responsiveness.

·  Resolve scheduling conflicts, last-minute changes, and client questions in real time.

·  Onboard office vendors, manage supply ordering, and support general office operations.

Operations → Accounting Close-Out

·  Conduct post-move client calls to confirm satisfaction, gather feedback, and obtain sign-off.

·  Trigger invoicing and ensure all project data is accurate in QBO and Chariot Move.

·  Archive project documents, capture lessons learned, and close out compliance documentation.

·  Help track internal performance metrics to support ongoing improvement.

WHAT YOU BRING

Competencies

·  Organized multitasker — balances project logistics with internal admin priorities without dropping the ball.

·  Clear communicator — keeps clients, crews, vendors, and office staff aligned with zero ambiguity.

·  Professional phone presence — confidently manages diverse call types and personalities.

·  Problem-solver — anticipates issues and finds solutions before they escalate.

·  Detail-driven — proficient in scheduling, reporting, and maintaining accurate records.

·  Team-first attitude — supports a collaborative, responsive culture where everyone wins together.

Qualifications

·  2–4 years in a coordination, operations, or project management (Preferred)

·  Experience supporting field teams and managing administrative functions.

·  Proficiency in office software and project tools

·  Valid driver’s license; ability to travel locally as needed.

WHY SUPERIOR

At Superior, you’re not a number. You’re part of a tight-knit team that takes genuine pride in doing complex work well. We offer career growth into project management, business operations, or sales, and we’re serious about developing the people who show up and own it.